David Sobel, CEO of Evolve Technologies discusses about virtualization, acceleration of deployment, utilization of asset, lower cost model, thin clients and customer assesments & analysis.
Disaster Recovery Systems Management
Steve Brasen focuses on Backup and disaster recovery and has been IT for 20 years. Steve discussed business with smaller budgets effects what they use for Backup and Disaster Recovery solutions. This also puts stress on IT staff to manage solution.
Opportunity in the Electronic Medical Records ( EMR) Field
Kirk Aubry, gloStream, and Dan Rosenthal, HCOS, discuss penetrating the EMR market with gloStream's Microsoft integrated solution.
Selling Managed Services into a Recession
Scott Bekker - Redmond Channel Partner Editor in Chief Topic: Selling Managed Services into a Recession.
Building Success through Relationships
Michael Einbinder Schatz of Jobecca Technology Group, talks about his organization, partnership with Zenith, the key to business partnership and benefits of attending MSPTV shows and events.
21st Century IT Purchase Process
John Gallant Sr VP for IDG talks about a study he did regarding how smaller IT companies have an opportunity to land big clients. John discusses how companies work with making IT provider decisions and his studies outcome.
Merging Personal Attention with Professional Service at Reasonable Cost
Developing a managed services offering and switching from break fix to managed services.
Virtualization as a Mainstream IT Strategy and Virtual Server Sprawl
Virtualization as a strategy.
Harry Bhatia, Chief Technology Officer and President of NetActivity, Inc discusses choosing the best partner to provide managed services for reoccuring revenue strategy.
Joe Panettieri From Nine Lives discusses how to raise your company's visibilty using differnet areas of social networking.
Social Networking and Small Business
Fedric Paul, Publish and Editor-in-Chief of bMighty.com, talks about his organization, Social Networking and how SMBs stands to gain from the same.
How MSPs Can Avoid the Sales and Marketing Gap
Dan Hay of IS Outsource will explain how to avoid the Sales and Marketing Gap. A few areas that Dan will cover are the Biggest challenges being faced, having a long term view, and different ares that make a succesful marketing program.
How to Provide the Total POS Solution
David Gosman, CEO of pcAmerica, discusses implementing a retail POS solution.
Market Opportunities Within the Manufacturing Vertical
Dave Johnson, Founder, President and CEO of Portland Managed Services talks about his organization, challenges faced in the MSP business, opportunities in the manufacturing vertical and best practices he follows in the MSP business.
Real Estate Vertical Market Secrets You Need to Know About
Selling into the Real Estate vertical.
Touch Screen Opportunities for ISVs
Sponsored by Ingram Micro - ISV Corner 2 - VSR Magazine - Featuring David Gosman, CEO of pcAmerica, discussing POS systems and touch screen technologies.
It's All About the Attitude
William Kay, Vice President of Sales of Alchetec talks about the three main components of a successful sales and marketing program, ideal budget allocation for sales by an MSP and best practices employed.
A VAR's Perspective on Managing Cash
Tom Beusch, President of Miles Technologies, takes his VAR's perspective on managing cash flow. This is a follow-up of Bruce Stuart's podcast (above). Cash + accounts receivable - accounts payable = cash flow. If accounts receivable (60 day) is more than accounts payable (30 day), it can lead to problems. Due diligence very importance.
How to Avoid a Cash Flow Crisis
Tom Beusch, President, Miles Technologies discusses how IT service providers get paid for the services they provide.
Total Transportation Mobility Solutions
Todd discusses providing a mobility assessment and solution for barcoding clients.
Why ISVs Should Add a POS Bundle to their Business Model
Why Financial Services is Ripe for the MSP Market
Robert Kyslinger, Managing General Partner of Omnipotech Ltd., talks about his organization, financial sector, and current opportunities for MSPs and best practices that he employs.
Packaging and Pricing Strategies for Managed Services
Randy Sklar, President of Sklar Technology Partners discusses about security managed service model, pricing and packages, value proposition, best practices, outsourcing, leveraging and Fix service fee structure.
BDR vs. ARCA: A Comparative Analysis
How to Initiate End User Processes and Services Validation
Mohit Vij President of General Infomatics explains how to choose clients and understand the value of IT. Mohit discusses that client education and participation is very important as well as business assesments.
How to Receive BDR Technology Buy-In
Matthew Cantine for Independent Field Services, IFS Technologies talks about the BackUp & Disaster Recovery Solutions. Matthew talks about the effectiveness and completeness of the solution and how it benefits his clients. He gives advise on end client buy in to the solution.
The VAR's Operating Cash Cycle
How New MSPs Can Maintain an Efficient Operation
Discussion of resource utliziation and maximizing efficiency internally and with clients.
How to Become a Successful MSP
Luis Delgado President of The Critical Update talks about how his company started and grew through referrals. Vertical nitches and important key factors that make their business successful like affective documentaiton.
ISV Opportunities Within Mobility
Vertical Systems Reseller and Ingram Micro first ISV series featuring Lonny Oswalt, CEO, MobileFrame.
The True Cost of Delivering Managed Services
Laura Steward, President of Guardian Angel Computer Services discusses about managing IT Infrastructure, recurring revenue structure, loyal clients, cost savings, preventive maintenance, staffing cost, NOC model, new technologies, tool & service cost, and overhead deductions.
Evaluating Current Staff and Business Requirements in Managed Services
Larry Shulman, President of L.M.S. Technical Services Inc. talks about best practices an MSP can employ to evaluate business and staff requirements which includes moving from the break fix model, hiring methods, retention policy, earning the customer's trust, amongst others.
Why BDR is a Critical Element to SMB Success
Kirk Drake, CEO of Ongoin Operations, LLC discusses about BDR Technologies, faster recovery, higher uptime, virtualization, offsite data storage, proactive approach and best pratices for BDR.
What ISVs Need to Know about the Health Care Vertical
Sandeep Bhanote, CEO of Global Bay Mobile discusses about ISVs opportunity in health care and goverment, various stragetic moves, business model, marketing channels and automated processes and reporting.
Planning for a Healthy Financial Future
Russ McCabe, CEO of Avalon Integration talks about his organization, how VARs can reduce their operating cash cycle and best practices followed.
Driving Operational Effectiveness
John Mamon from Radical Support discusses Driving Operational Efficiency using Managed Services. He talks about the biggest challenges MSP's have to deal with; rapid change of technology and expectation creep. It is important to be aware of the commoditization of managed services.
Maintaining a Competitive Profit Margin in Managed Services
Getting Ahead (From A Cash, Marketing and Sales Perspective)
Making use of your working capital.
How an Outsourced Service Desk Can Increase Profits
Dan Wilson, CEO of Waypoint Solutions Group, discusses outsourcing service desk to minimize costs and maximize profits.
How MSPs Can Profit for BDR
Selling Zenith's BDR solution.
The 24-7 Service Desk Communications Connection
Joel Swanson, Operations Manager, A couple of Gurus discusses utlizing 24x7 Service Desk and building client intamacy.
How to Successfully Execute BDR
Jay Patterson and Regina D'Ciardello discuss how Managed Services Providers can successfully discuss specing out Backup and Disaster Recovery and properly sizing backup solutions with their clients. A lot of solutions were analyzed, but no company offered an "all-in-one" solution with reasonable offsite storage costs.
10 Financial Commandments for VARs
Joe Van Patton, President and CEO of Pattco Priority discusses about healthy business model, financial commandments, marketing niche, ideas, campaigns, adding value to business and joint marketing.
Choosing a Software and Services Partner to Best Deliver Managed Services
Inventory and the Opperating Cash Cycle
Bruce Stuart, President of ChannelCorp talks about operating cash cycle and how it relates to a VARs business model, insights and best practices on how VARs can overcome their financial fears.
Reducing Your Operating Cash Cycle
Reducing your operating cash.
How VARs Can Get Paid Promptly
Bruce Stuart, President of ChannelCrop discusses about account receivable, purchase orders, invoice and shipment, billing, payment dates, working captial, and identifying quality customers.
10 Financial Commandments to Live By
Bruce Stuart, President of ChannelCorp talks about ten best practices for VARs, which includes money management, marketing, vendor relationship, amongst others.
Zenith Partner Profile
Bill Thomas, owner of Thomas Consulting, talks about his organization, challenges faced in building a successful Managed Services practice, the healthcare vertical and opportunities for MSPs in the dental practice.
How VARs Can Avoid Financial Ruin
A VSR Business Acumen podcast with Bob Fischer, President and CEO, ADSI on how SMB's with a real world perspective with simple steps small businesses can take to avoid financial ruin.
How to Avoid Financial Ruin
Bruce Stuart, President of ChannelCorp, talks about avoiding financial ruin. ChannelCorp works with partners to increase the value of their business. Some of the measures VARs can take to make sure their business does not fail are: accounts receivable with focus to transition to cash, and inventory - don't own anything you don't have to own. Some red flags to be aware of are credit holds, multiple overdrafts, and customer defections. Look at your company like a creditor would look at it.
Navigating the Government/Public Sector Through Joint Partnerships
Brian Czawlytko and Regina D'Ciardello discuss federal technology sales to government.
The MSP Strategic Sales Plan
Bruce Campbell, VP of Clare Computer Solutions discusses about monitoring services, manpower optimization, managed services business, sales plan and process, business focus and profit generation.
Cash Flow Management
Sponsored by VSR magazine and Zebra Technolgies - Featuring Bruce Stuart, President of Channel Corp discussing cash flow management.
Managed Services and Business Continuity in a Recession
Joe Nardone of Expert Data Lab discusses about customer relationship, managed service operations, BDR business and service offerings,and adding value to your business.
BDR: Driving Managed Services Through Backup and Disaster Recovery
Managed Services and Business Continuity in a Recession II
Keith Schoolcraft president for A Couple of Gurus discusses how they established their company to help small business with IT support and technology. Keith talks about how important Backup and Disaster Recovery is for his clients. Also, keith talks how to run your business smarter during tough economic periods.
Chad J. Stout, Director of Sales and Partner Relations for Networking Solutions, talks about his organization, Managed Services, Business Continuity, profitable verticals and SMBs.
Michael Jones from Pheonix Ortho discusses how adding a Zenith Backup and Disaster Recovery solution to a Managed Services contract will allow you to protect a clients data.
Gray Maybry, VP of Iventure discusses selling managed services through selling backup and disaster recovery to small and medium businesses. He discusses how clients can protect their data without high cost.
Jairo elaborates on his relationship with Zenith and how using our MSI is superior to anything else out there.
With this ChannelPro SMB podcast featuring Eric Kehmeier of Integrated Business Technologies on selling Zenith's BDR and managed services focusing on the legal vertical.
From Break-Fix to Managed Services
When Scott Yusavage made the move to managed services back in 2005, he saw it as a way to add more predictability to his staffing. As a break-fix provider, business was up one month and down the next, and he always seemed to have either too few people or too many. Becoming an MSP helped him anticipate future needs better and set his payroll accordingly. Tune in as Yusavage recounts the growth of him company with ChannelPro-SMB's Michael Siggins.
Craig Raubenheimer, CEO of Roan Solutions talks, about his organization, BDR solutions, bundling of Managed Services and his relationship with Zenith.
Rick Snide, President of Revolution Group Inc., talks about his organization, Managed Sevices, Returns on Investment and his relationship with Zenith Infotech.
Selling BDR to open doors for Managed Services.
Adam Steinhoff of Dedicated IT discusses about service package offerings, rebranding, customer service, value added technology to clients, backup system and proactive marketing.
Michael Siggins and Biren Shukla discuss the strategy of Forum Info-Tech as a Managed Services Provider. Moving to Zenith has allowed them to double their customs over the course of a year. Zenith works perfectly for those starting out providing all the back-end work you don't have time for.
Josh Clifford, Chief Service Officer of Everon, and Michael Siggins, Channel Pro Publisher, discuss mining the value of vendor relationships, specifically Zenith Infotech.
Scaling your business with flat fee managed services.
David Watts, President of Net Fusion, talks about his organization, business practices, economy and his relationship with Zenith Infotech.
Mitch Miller, President of Dynamic Computer Solutions discusses about integration of systems, BDR, protection of data, disaster management, server failover, pricing options, monitoring, offsite storage management, security and protection.
Adjusting Your Sales Approach to Managed Security Services in Today's Economy
Adjusting your sales approach to managed security services.
Adjusting Your Managed Services Sales and Marketing Approach for Today's Economy
Jon Klaus, President and CEO of VentureNet and Keepgoing.biz discusses how to sell in this tough economy.
Tim Tragesser from Polar Systems discusses Business Continuity and Storage Solutions. They are able to provide an enterprise infrastructure at an affordable price to their clients. He discusses how he wraps his infrastructure around Zenith's solutions.