A partnership is a two way street. Continuum's pay-as-you-grow model ensures that costs are managed according to the budget and growth expectations of small- to mid-sized businesses. By working with our partners to make sure they pay only for what they use, we have created scores of mutually successful partnerships. Additionally, there is no need to incur costs to purchase licenses.
Selecting the right RMM tools is important, but even more important is deciding on how you are going to support your growing business 24x7. While hosting an RMM solution yourself can provide your clients a high service level, it can be very costly to maintain and may affect your margins.
Employing a tiered approach to pricing, Continuum offers three distinct server management service plans that are designed to meet a broad range of requirements and budgets. In addition to Desktop Care, Continuum also offers robust Help Desk support, based on our extensive in-the-field and Internet-based experience documented, archived and available to our partners in the Continuum Knowledge Base.
Simultaneously, the Continuum Managed Services Back Office provides technical expertise at a fixed monthly fee that offers 24x7x365 proactive monitoring and management.
For your convenience, our strategic relationships with technology manufacturers enable us to bundle antivirus, antispyware and remote control software together with our solutions. Continuum's transformational RMM software also has a unique two-way integration with leading PSA vendors that allow partners to assign tickets to our staff.
Remote Server Watch
Proactive Server Care
Remote Server Care
Total Desktop Care +
Server & Device Intelli-Monitoring
Asset & Inventory Reporting
Scripting & Configuration Center
Desktop Preventative Maintenance
Back Office Teams
Product Support Team
24x7 Critical Monitoring Team
24x7 Remote Support Team
24x7 Service Request Team
Account Management Team
Partner Support Portal
End Client Portal
Third Party Integration Partners
Promote Your Brand, Too
Continuum is designed to be a white label offering that stays in the background, while you receive the client credit you deserve. And, because we work for your success behind the scenes, you can use your brand standards on any of our offerings to promote your company.
Unlike other RMM firms, we don’t require a heavy expenditure to start, or bulk licenses that have to be maintained. Licenses alone can add up to 20% to the original purchase price annually. Other vendor charges can come into play for server hardware; antivirus and database software; additional monthly bandwidth; and backup and redundancy solutions.
Tracking the progress of your alerts and tickets is made simple with our easy-to-use dashboards and these three portals: