SOLUTIONS

Server Remote Monitoring and Management Features

Server Specific
Intelli-Monitoring

Intelli-Monitoring
Over 2000 Server monitors automatically applied to your Servers based on the server configuration.

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Notification Management

Notification Management
Custom configure email notifications based on alert family and time of day. Choose to receive notifications immediately as alerts are created or after the alert has been analyzed by Continuum's Back Office.

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Backup Monitoring

Backup Monitoring
Symantec Backup Exec and Continuum's Business Continuity monitoring integrated in the Management Portal.

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Device Monitoring

Device Monitoring
Setup monitoring for SNMP network devices: Printers, UPSs, Firewalls, and Routers.

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Linux Monitoring

Linux Monitoring
Red Hat Linux device availability and performance monitoring.

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Exchange Mail Transaction Monitoring

Exchange Mail Transaction Monitoring
Enhanced monitoring by analyzing the round trip emails between target Exchange Servers and Continuum’s Data Center.

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Overall
Agent Techonlogy

Agent Technology
The Continuum agent leaves a small footprint and operates in low priority. Network independent and carries out maintenance activity regardless of connectivity.Learn More

Asset and Inventory

Asset & Inventory
On-demand access to hardware and software inventory and asset change reports. Download all asset & inventory data and design custom reports.

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Executive Reports

Executive Reports
Monthly high level site overview reports with network health scoring.

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Patch Management

Patch Management
Configure, Deploy and View all MS patches. Automatically scan and deploy Microsoft Security patches.

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Integrated Ticketing

Integrated Ticketing
Use the integrated ticketing system to communicate with Continuum's back office or between your technicians.

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Hosted Management Portal

Hosted Management Portal
360 degree view of client sites accessible anywhere, anytime.

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Remote Control
Take remote control of your desktop/laptops directly from the ITS Portal.

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Anti-Virus Software
VIPRE Enterprise Anti-Virus and Anti-Spyware is included with each desktop license.

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Client Portal

Client Portal
Provide your clients access to system overviews and backup data.

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Anti-Virus Management

Anti-Virus Management
Scheduled anti-virus installation checks and definition updates for over 40 anti-virus applications.

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PSA Integration
Synchronize asset information or service tickets with Autotask, ConnectWise or TigerPaw.

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Secure Information Store

Secure Information Store
Securely store system passwords for your team or the Back Office for desktop and servers.

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