We are here for you now and in your future.

Supporting the IT needs of your clients is an ever-changing challenge. Call it a continuum of issues and solutions – and we are here to help you. From backup and disaster recovery to remote monitoring and management, our aim is to transform and redefine how you deliver managed services to your clients, profitably.

Our history

Continuum began in 2011. We have been consistently increasing and improving our Remote Monitoring and Management (RMM) software and 24/7 Network Operations Center (NOC) services since then. 

Our approach

We offer a fully integrated solutions approach with ubiquitous, unified management for PCs, Macs, Windows and Linux, backup and disaster recovery solutions, and mobile devices. We are the only managed service partner that offers true management with intelligent monitoring, a tightly integrated world-class Network Operations Center (NOC) and a 24/7 Help Desk with a SaaS-based management portal.

Our delivery

In your world, less is definitely not more. We’re all about delivering more, learning more, pushing harder, and improving your results. We’ve worked hard to become the leading provider of intelligent, resolution-oriented management software and data protection solutions for our more than 3,500 IT and managed services providers partners who rely on us to manage over 675,000 endpoints, and growing.


Meet Our Team

Join the Team

join the continuum team

We’re growing at a fast rate and are looking for talented people to join our team. We’ve developed a culture that values our time and the time of others in a challenging and rewarding environment. That said, are you someone who is energetic, bright, inquisitive, hard-working and plays a strong ping pong game? If the answer to all of the above is yes, we want to talk to you.

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Continuum Veterans Foundation

There are no guarantees for veterans returning home and trying to make the transition back into private life. We want to stack the odds in their favor, so the Continuum Veterans Foundation is dedicated to helping our returning troops find jobs.

With more than 450,000 IT job openings each year, many are well suited for veterans who received technology training while on duty. Established in July 2012, the foundation provides financial support to local and national charities that focus on helping our veterans find employment, especially in the information technology field. Recently, the foundation donated $50,000 to Hire Heroes USA, which translates to helping nearly 50 veterans find jobs, most in the IT services industry.

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continuum veterans foundation

Awards, Press & News

recent awards




Dee Zepf and Shannon Mayer - CRN Women of the Channel 2015

MITX Awards Finalist

MITX Finalist Award 2015

the var guy top 50 channel influencer list

Jeanne Hopkins and Shannon Mayer - 2015 Top 50 Channel Influencer List

20 Woman to Watch- Jeanne Hopkins

Jeanne Hopkins- SLMA 20 Women to Watch 2015

CRN_ChannelChiefs2015Dee Zepf - 2015 CRN Channel Chief


CRN's 2014 Emerging Vendors

Technology Leadership Awards - Finalist


Nate Teplow - IT ChannelChanger
& Future Leader


Dee Zepf - CRN's Women of the Channel 

20 Women to Watch in Sales Lead Management

2014 Winner of 20 Women to Watch in Sales Lead Management

Business Solutions Best Channel Vendor award badge

2014 Best Channel Vendor


2013 Channelpro
Readers' Choice Award


CPN's 2012 5-Star
Partner Programs Guide


see more »

in the news

Managed IT Services Model Reality Check: Part 1

Channel Partners, 7/31/15

In my last blog, I focused on some of the stumbling blocks you might encounter when switching to a managed IT services business model, and how to overcome them. This next two-part post, one today, one Monday, discusses how you can give your established managed-services business a reality check. Now that you’ve been at it for maybe six months to a year (or more), it’s time to look at your business as a whole, not just in parts. Let’s see what’s working, what’s not and what needs to be fine-tuned.  

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3 Things Small Businesses Want From Their IT Providers

Business Solutions, 7/28/15

The IT services market is a unique one, and the SMB niche within it is even further refined. Small and medium-sized businesses have far fewer resources (and minimal manpower) when compared to their enterprise counterparts — and traditionally, these restrictions have prevented smaller organizations from gaining access to emerging technologies and infrastructure solutions.  

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Continuum Offers Free ChannelCon Registration to MSP Partners

MSPmentor, 7/28/15

Continuum is looking to get more of its managed services provider (MSPs) partners to attend  next week's CompTIA ChannelCon event in Chicago. The Boston-based remote monitoring and management (RMM) platform provider is offering free registration to companies that want to attend the industry event. Shannon Mayer, Continuum's senior marketing programs manager, told MSPmentor that there is no limit to the number of MSP partners that can take advantage of this offer.  

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Continuum Launches Online Encyclopedia for Managed IT Services

ChannelPro Network, 7/9/15

Continuum, a provider of fully integrated managed IT services solutions, has launched MSPedia, a collection of product-agnostic, educational articles with information relevant to managed IT services. This resource currently has seven comprehensive articles on various topics ranging from remote monitoring and management (RMM), network operations centers (NOC) and backup and disaster recovery (BDR) to help desk services, security, and mobile device management (MDM) with more to be added in the near future.  

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6 Tips For Surefire Email Marketing Campaigns For IT Solutions Providers

Business Solutions, 6/23/15

First, why do an email campaign? It’s an important question because email campaigns are not as easy as picking up the phone to make cold calls and, done right, they take time to plan. Being in the IT industry, it’s important to create a personal relationship with your audience and position yourself as an authority regarding customers’ IT needs. An email campaign is one of the best ways to educate on IT topics pertinent to customers.  

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Better Call an MSP Part 6: Malware & Virus Attacks - Staying Ahead of the Game

SMBnation, 7/8/15

The sixth installment of a monthly blog series offering tips and best practices on various ways MSPs can help their SMB clients work through the most challenging daily business issues. In last month’s installment of, “Better Call an MSP,” I discussed how to identify the current stage of your MSP. This time, let’s focus on how to stay ahead of the game when it comes to malware and virus attacks. It used to be that simply installing an anti-virus or anti-malware program for clients would deliver complete peace of mind regarding computer security and protection. Now, there is a growing trend where hackers are making a living out of exposing and uncovering flaws and gaps within the security protection programs that you and clients have been relying on.  

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2015 Women of the Channel Details: Shannon Mayer

CRN, 6/1/15

How have you personally helped advance your company's channel business over the past year? Since Continuum is 100 percent channel focused, the company pursued Shannon Mayer for her extensive channel relationships, joining in January 2015. She manages Continuum's strategic partnerships and events, builds relationships with MSP partners, manages the company's Navigate 2015 Conference (which had 400+ attendees in 2014) and is building out the EMEA partner program.  

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2015 Women of the Channel Details: Dee Zepf

CRN, 6/1/15

How have you personally helped advance your company's channel business over the past year? Dee Zepf has led a major initiative over the last year to launch Continuity247, a fully managed backup platform specifically designed for the channel. Continuity247 is supported by Continuum's NOC which proactively monitors, troubleshoots and remediates any problems to ensure backups run 24x7x365.
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Continuum MSP Partners Announced as Finalists in Robin Robins Competition

Channel Partners, 5/19/15

By In last month’s blog post, I focused on how to measure company benchmarks once you’ve made the switch to delivering managed IT services. However, while it’s important to set measurable benchmarks, that’s not enough. You also need a plan to overcome obstacles that could prevent you from meeting or exceeding your goals. Let’s discuss three best practices to succeed in this new business model.  

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Interested in becoming a Continuum Partner? Have questions about one of our products or services?
Just want to say hi? Whatever is on your mind, Continuum is always happy to hear from you.

our offices:

Boston, MA
Continuum Managed Services, LLC
100 Summer Street, Suite 1401
Boston, MA 02110
General inquiries: 857-244-2700

map of boston continuum location

Metro Pittsburgh, PA
Continuum Managed Services, LLC
220 West Kensinger Drive
Suite 300
Cranberry Township, PA 16066 U.S.A
Sales inquiries: 866-223-7394
Learn more about our Pittsburgh Office

map of pittsburgh continuum location

Mumbai, India
Continuum Managed Solutions Private Ltd.
(Wholly owned subsidiary of
Continuum Managed Services, LLC)

Times Square
Unit 1 & 2, 8th Floor, B-Wing
Andheri East
Mumbai 400059
Learn more about our Mumbai Office

map of mumbai continuum location

London, England
Venture House, 2 Arlington Square, Downshire Way, Bracknell, RG12 1WA
Sales Inquiries:  0044 + 01344 742875
Sales email: europe@continuum.net
Learn more about our London Office



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