We are here for you now and in your future.

Supporting the IT needs of your clients is an ever-changing challenge. Call it a continuum of issues and solutions – and we are here to help you. From backup and disaster recovery to remote monitoring and management, our aim is to transform and redefine how you deliver managed services to your clients, profitably.

Our history

Continuum began in 2011. Our Remote Monitoring and Management (RMM) software and 24/7 Network Operations Center (NOC) were quickly joined by Vault, our backup and disaster recovery (BDR) solution, and we have been consistently increasing and improving our services since then. 

Our approach

We offer a fully integrated solutions approach with ubiquitous, unified management for PCs, Macs, Windows and Linux, backup and disaster recovery solutions, and mobile devices. We are the only managed service partner that offers true management with intelligent monitoring, a tightly integrated world-class Network Operations Center (NOC) and a 24/7 Help Desk with a SaaS-based management portal.

Our delivery

In your world, less is definitely not more. We’re all about delivering more, learning more, pushing harder, and improving your results. We’ve worked hard to become the leading provider of intelligent, resolution-oriented management software and data protection solutions for our more than 3,400 IT and managed services providers partners who rely on us to manage over 500,000 endpoints, and growing.


Meet Our Team

Join the Team

join the continuum team

We’re growing at a fast rate and are looking for talented people to join our team. We’ve developed a culture that values our time and the time of others in a challenging and rewarding environment. That said, are you someone who is energetic, bright, inquisitive, hard-working and plays a strong ping pong game? If the answer to all of the above is yes, we want to talk to you.

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Continuum Veterans Foundation

There are no guarantees for veterans returning home and trying to make the transition back into private life. We want to stack the odds in their favor, so the Continuum Veterans Foundation is dedicated to helping our returning troops find jobs.

With more than 450,000 IT job openings each year, many are well suited for veterans who received technology training while on duty. Established in July 2012, the foundation provides financial support to local and national charities that focus on helping our veterans find employment, especially in the information technology field. Recently, the foundation donated $50,000 to Hire Heroes USA, which translates to helping nearly 50 veterans find jobs, most in the IT services industry.

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continuum veterans foundation

Awards, Press & News

recent awards


MITX Awards Finalist

MITX Finalist Award 2015

the var guy top 50 channel influencer list

Jeanne Hopkins and Shannon Mayer - 2015 Top 50 Channel Influencer List

20 Woman to Watch- Jeanne Hopkins

Jeanne Hopkins- SLMA 20 Women to Watch 2015

CRN_ChannelChiefs2015Dee Zepf - 2015 CRN Channel Chief


CRN's 2014 Emerging Vendors

Technology Leadership Awards - Finalist


Nate Teplow - IT ChannelChanger
& Future Leader


Dee Zepf - CRN's Women of the Channel 

20 Women to Watch in Sales Lead Management

2014 Winner of 20 Women to Watch in Sales Lead Management

Business Solutions Best Channel Vendor award badge

2014 Best Channel Vendor


2013 Channelpro
Readers' Choice Award


CPN's 2012 5-Star
Partner Programs Guide


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in the news

Better Call an MSP Part Part 2: Hiring Long-Term, Effective Employee Talent

SMB Nation, 3/4/15

In speaking with some of Continuum’s partners at our recent Partner Advisory Council (PAC) meeting, one of the challenges discussed was the hiring process – and more importantly, how to retain and keep solid, long-term employees. Several of the PAC members I spoke with noted that they want to not only become better at hiring, but also want to have a company that’s based on low employee turnover. While it’s true there have been countless books and articles written on this topic on a general level, a point was made that there is a need for more shared best practices and techniques specific to the MSP community. Having personally participated in hiring and recruiting processes that have worked, here are some tips to keep in mind when starting the hiring process to save both time and money – and to ensure that the hire is an appropriate long-term fit.  

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Thriving in a Zero Sum World

imageSource, 3/3/15

The fundamentals: These have always been important, but now they are critical. Many of us have taken an “interruptive approach” to the fundamentals that we have come to call the “Johnson Model.”  We need to be more serious about the execution of these principles in our core business. There are parallel business opportunities we will want to explore, but before we can even think about adding new business we must have our core operation in order.
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Continuum MSP Partners Announced as Finalists in Robin Robins Competition

SMB Nation, 2/26/15

Continuum recently announced that four of its MSP partners have been named as finalists for the Robin Robins “Better Your Best” competition. This particular competition allows MSPs to vie for the chance to be the spokesperson for Robins’ company: Technology Marketing Toolkit. “We offer our congratulations to these top MSPs that have enjoyed significant revenue and profit increases over the last year by implementing Robin Robins’ proven marketing strategies,” said Frank Bauer, Sr. Channel Development Manager at Continuum.  

Read more

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Interested in becoming a Continuum Partner? Have questions about one of our products or services?
Just want to say hi? Whatever is on your mind, Continuum is always happy to hear from you.

our offices:

Boston, MA
Continuum Managed Services, LLC
100 Summer Street, Suite 1401
Boston, MA 02110
General inquiries: 857-244-2700

map of boston continuum location

Metro Pittsburgh, PA
Continuum Managed Services, LLC
220 West Kensinger Drive
Suite 300
Cranberry Township, PA 16066 U.S.A
Sales inquiries: 866-223-7394

map of pittsburgh continuum location

Mumbai, India
Continuum Managed Solutions Private Ltd.
(Wholly owned subsidiary of
Continuum Managed Services, LLC)

Times Square
Unit 1 & 2, 8th Floor, B-Wing
Andheri East
Mumbai 400059
Learn more about our Mumbai Office

map of mumbai continuum location

London, England
Venture House, 2 Arlington Square, Downshire Way, Bracknell, RG12 1WA
Sales Inquiries:  0044 + 01344 742875
Sales email: europe@continuum.net
Learn more about our London Office



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