Scale Your Business Without Adding Manpower
Keeping your clients’ servers and applications running efficiently to the client’s satisfaction is costly, but necessary. As you struggle to offer 24x7 level of service, you may find that you and your team are working nights and weekends.
Maintaining a robust server is one thing. Managing technicians and ensuring they have the right application skills is another. Many IT Service Providers struggle to strike a balance between maintaining their profit margins and managing their technicians so they are efficiently utilized.
That's why many MSP organizations have migrated client-driven administrative tasks from “doing-it-themselves” to Remote Monitoring and Management (RMM) software.
Regardless of your size, you can benefit from our robust functionality, tiered service offerings and diverse features.
For starters, Continuum integrates its Remote Monitoring & Management (RMM) software with our world class, Mumbai-based Network Operations Center (NOC) services. This powerful combination of RMM and NOC capabilities allows us to provide our MSP partners with the only end-to-end managed services solution available today.
Join the more than 3,300 MSPs who have partnered with Continuum, who are leveraging our extraordinary resources to grow their businesses without having to hire more technical support. While Continuum currently monitors and manages almost 400,000 servers and desktops and some 500,000 network devices, our partners are discovering they can deploy their assets and staff toward building client relationships and increasing their ROI.
Take a look around
Are you supporting clients with out-of-the-box solutions that don't fit together?
Are you looking for opportunities to increase your recurring revenue?
Continuum's software administration software and NOC services offer scalable solutions that can lay a foundation and support structure so that your IT offerings can truly thrive.
- Remote Server Care and Proactive Server Care provide support so that errors and alerts are immediately reported, analyzed and fixed.
- Remote Server Watch reports errors to Continuum’s Datacenter where tickets are forwarded to our partners with documented recommendations for solving problems.
What's more, we make it easy for busy IT professionals to provide more responsive service to their customers while maximizing productivity outside the office. For example, a free iOS app with LogMeIn Remote Access for Continuum partners provides comprehensive remote access to the same robust RMM features available from a desktop or laptop and the ability to remotely support customer devices. And with our SMS escalation alert feature, partners can choose to receive alert notifications via text instead of a phone call.
Continuum also provides support on the desktop side. Here, Continuum's Software-as-a-Service – automates tasks weekly, keeping desktop systems healthy and well maintained.