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Empowering Your MSP Business to Grow and Prosper—One Post at a Time

5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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12 Must-Know Cybersecurity Stats of 2014: IT SNAFU Day 5

Posted December 16, 2014by Mary McCoy

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What's the 12 Days of IT SNAFUs without 12 shocking information security statistics collected over this past year? Between data gathered from McAfee, IBM, Ponemon Institute, and more, we've created a SlideShare on the biggest cybersecurity trends and figures that have had CIOs and MSPs alike on constant watch for new threats and schemes. Whether it's been hackers committing egregious acts of cyber crime (malware anyone?) or your own staff practicing unsafe habits and policies, your efforts to secure clients' sensitive data has been tested time and time again this year.

As you prepare for 2015, you know that these concerns will only grow and new viruses will become your worst IT nightmares. How are you preparing for the new year? History informs the future. Get a head start on the competition by educating yourself on the changing world of IT security! 
 

 

Your First Holiday Treat Awaits!

1) Click the banner below.

2) Find the eBook adorned with an orange bow. (Hint: you can filter by resource type)

3) Be the first to download, and win a special present from us to you!

 

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Meet Mary! Mary McCoy is a Demand Generation Programs Manager at Continuum, where she's worked for over two years. Mary primarily manages the MSP Blog and has consulted with hundreds of partners, lending website, blog and social media support. Before that, she graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.

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