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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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12 Must-Know Cybersecurity Stats of 2015 [SLIDESHARE]

Posted December 29, 2015by Alicia Lazzaro

12 Must-Know Cybersecurity Statistics of 2015 [SlideShare]


2015 has seen its fair share of global cybersecurity concerns and (as we recapped in a recent infographic,) data breaches. Between phishing, malvertising, hidden malware in applications, spam and other means of social engineering, the threat landscape has not been an easy one for MSPs and IT solution providers in the U.S. and U.K. to navigate. With the ever-increasing volume of attacks issued by those intent on stealing your clients' financial and personally identifiable information (PII), and the onslaught of sophisticated schemes that trick users into perpetuating malicious activity, data security and protection is more complex and harder to provide small-to-medium-sized businesses.

But just what are we dealing with here? How much cybersecurity spend should we anticipate in 2016? How much of a role has human error played in IT disasters, and how long does it take users to detect cybercrime? Answers to this and more in our Top Cybersecurity Statistics of 2015 Slideshare!

(Side note: If you're struggling to sell your managed IT services, sharing these stats with prospects could be the extra boost you need to convince them to partner with you!)

 



What did you think of our presentation? Any figures or trends surprise you? Tell us all about it in the comment section below!

5-Ways-to-Stay-Secure-Online-Tech-Quick-Tips-to-Share-with-Clients

Alicia Lazzaro is part of Continuum's Web Team as a Front End Web Developer. She graduated from Emerson College with an individually designed major incorporating the fields of marketing, publishing and journalism. In her spare time, she enjoys exploring Boston, binge-watching Netflix and cooking.

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