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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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4 Ways MSPs Can Break into the Healthcare Vertical [Slideshare]

Posted July 2, 2014by Mary McCoy

Hospital_Image

New products, evolving standards and growing federal government incentives are fueling substantial growth in healthcare IT spending. Clearly, this market presents a significant opportunity for MSPs – to succeed, however, these businesses must navigate increasingly-complex IT requirements and numerous regulatory and compliance hurdles.

For MSPs with one foot in the door already, there are a number of ways to leverage healthcare client engagements to move up into higher-touch/higher-profit services.

Do you know the 4 solutions MSPs can sell to break into the healthcare vertical?


If you enjoyed this Slideshare presentation, you should check out 7 Reasons to Move Your IT Services to the Cloud!


While the deadline for managed services providers supporting healthcare clients to achieve HIPAA compliance 
has now passed, don't forget about these 
4 Things MSPs Need to Know About HIPAA Compliance!

More questions? We don't blame you. Browse our HIPAA Resource Center for checklists, videos, FAQs and helpful links!


Want more managed IT services know-how?

This Slideshare is part of a larger eBook, Managed IT Services in Healthcare

Managed IT Services in Healthcare [eBook]  

Meet Mary! Mary McCoy is a Senior Demand Generation Programs Manager at Continuum, where she's worked for over two years. Mary has consulted with hundreds of partners, lending website, blog and social media support. Before that, she graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.

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