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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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A Round of Applause for Gordon Flesch Company, Winner of Strongest Growth Award!

Posted September 29, 2014by Mary McCoy

A Tuesday afternoon isn't complete without another Continuum Partner Award spotlight feature! This time, we're tipping our hats to the Gordon Flesch Company (GFC), an independent office technology solutions provider. Join us in congratulating our partner's success! 

GFC is one of the largest independent providers of managed IT services and office tech solutions in the country, with over 600 employees and 16 offices spread throughout the Midwest. Gordon Flesch offers a full complement of tools and services to help small and medium-sized businesses grow and profit. Recently awarded the 2014 Perfect Image Award by imageSource Magazine, GFC is no stranger to accolades in the office technology and solutions industry. We're thrilled to announce that our partner is now also the first Strongest Growth Award winner, based on actual revenue growth and percentage revenue growth with Continuum for the year.
 
Gordon-Flesch-Strongest-Growth-Award-Group-Shot
 
 
Above: Continuum's CEO, Michael George and VP of Sales, Mark Connolly, present the Strongest Growth Award to the Gordon Flesch Company at Navigate 2014! 
 

Who will win Strongest Growth Award next year? We guess you'll just have to wait and see at Navigate 2015 in....
VEGAS, BABY!
 


Can't wait until Navigate 2015 to converse with peers? You don't have to!
 
Introducing Collaborate a Continuum Community
 

Meet Mary! Mary McCoy is a Senior Demand Generation Programs Manager at Continuum, where she's worked for over two years. Mary has consulted with hundreds of partners, lending website, blog and social media support. Before that, she graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.

Topics: Navigate

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