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Empowering Your MSP Business to Grow and Prosper—One Post at a Time

5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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A Special Message from Our CEO: Your Peers Are Your Mentors

Posted September 9, 2014by Mary McCoy

Michael-Quarterly-Compass
As we approach the Fall, we wanted to share a special message with you from our CEO, Michael George. At Continuum, we're committed to the success of our partners, and spent time this past quarter listening to what has made you successful. 

We invite you to watch this special video from Michael.

 

"More than three-fourths of our partners surveyed estimate an increase in revenue of up to 25% within the next year." - Michael George, CEO

We thank you for your support and look forward to our continued success together!

You can watch Michael's previous Quarterly Compass here

Meet Mary! Mary McCoy is a Senior Demand Generation Programs Manager at Continuum, where she's worked for over two years. Mary has consulted with hundreds of partners, lending website, blog and social media support. Before that, she graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.

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