How to Differentiate Yourself in a Growing Competitive MSP Landscape [Part 1: Soft Differentiators]

In 2018, Managed Services alone accounted for $43B in annual revenue. Further, the total serviceable SMB market accounted for 7 million businesses...

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Explaining "SaaS Backup" to Your Clients [VIDEO]

SMBs are moving to SaaS solutions for email, collaboration and cloud file storage. But, with flexibility comes risk. As SMB clients move their...

By Meaghan Moraes
Explaining "Onboarding" to Your Clients [VIDEO]

Your first few months with a new customer are critical—and developing the right onboarding strategy can be the difference between a satisfied...

By Meaghan Moraes
Explaining "Patching" to Your Clients [VIDEO]

In nearly all cases, regardless of the source, patching is going to be the first line of defense against security threats today. Ensuring your...

By Meaghan Moraes
Explaining "Cyber Risk" to Your Clients [VIDEO]

The saturation of cyber attacks in the news has created a heightened awareness among consumers—and since SMBs are now more conscious of their...

By Meaghan Moraes

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