MSP Blog Logo

BDR

Business Growth

Cybersecurity

Help Desk

MDM

RMM

Sales & Marketing

Subscribe

Empowering Your MSP Business to Grow and Prosper—One Post at a Time

5 Ways to Improve Your MSP Service Level Agreement (SLA)

Featured Post

5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

Read Now

Moshe Binyamin

Moshe is responsible for the product line direction of Autotask Workplace and Autotask Endpoint Backup. He sets the market strategy and coordinates all design and development details to ensure delivery of world class solutions. Prior to Autotask, Moshe spent 15 years at MapInfo Corporation (sold to Pitney Bowes in 2007) where he held engineering and management positions and directed the market and revenue strategy for the company’s global flagship product. Moshe holds an Applied Science degree in Laser Electro Optics and received his Computer Science training from the IDF (Israeli Armed Forces). He is also a graduate of the prestigious Vista Equity Partner’s High Potential Leadership Program (HPLP).

Recent Posts

How to Establish a Sustainable and Repeatable Process for Responding to Cyber Attacks

Posted by Moshe Binyamin on September 12, 2017

How to Establish a Sustainable and Repeatable Process for Responding to Cyber Attacks

By making a commitment to ensuring you have a sustainable and repeatable process for mitigating and addressing cyber attacks, you’ll be able to build stronger relationships with your clients and grow your business. When the clients you serve know they can count on you and your team of experts to help them in an IT crisis, such as a ransomware attack, you have the advantage.

Here are some key tips that will help your managed services business establish and solidify a process for responding to cyber attacks and be ready to take on the growing threat landscape.

Read More

Topics: Cybersecurity and Threat Management, Managed Security Services, Navigate 2017

RMM 101: Must-haves for Your IT Management Solution
MSP Guide to Managed Services SLAs  [white paper]
comments powered by Disqus