MSP Blog Logo

Cyber Security

Business Growth

Sales and Marketing

IT Services


Empowering Your MSP Business to Grow and Prosper—One Post at a Time


Featured Post

The Ultimate Guide to Success in Managed IT Services

What are the fundamentals to building a profitable managed IT services business? Keep reading to discover the four key ingredients for success.

Read Now

CMIT Solutions of Cambridge Wins Help Desk Award at Navigate 2014!

Posted September 25, 2014by Mary McCoy

Well, we're back from our inaugural user conference, Navigate 2014! It was an action-packed three days of managed IT services teaching and learning, and because we love celebrating our partners' successes, we closed the event with an Awards showcase! Please join us in congratulating CMIT Solutions of Cambridge, recipient of the Help Desk Award!

And The Winner Is...

It was our distinct pleasure to present the 2014 Help Desk Award to CMIT Solutions of Cambridge last Tuesday evening. Our Massachusetts partner received the Help Desk Award for driving the most revenue and end clients with our Help Desk offeringWhile this marks their first Navigate award, we had the honor of presenting CMIT Solutions of Cambridge President & CEO, Larry Kerrigan, with Continuum’s CMIT Franchise Of The Year Award at CMIT's convention last May. Demonstrating 0 to a million and 100% growth from last year to this year, we know CMIT Solutions of Cambridge is going to be a tough partner to beat next year at Navigate 2015 in...VEGAS BABY!

Did You Know?

Currently, 8% of all Continuum Help Desk Revenue goes to the Continuum Veteran's Foundation, and more than 20% of Help Desk Employees are veterans themselves! 

IT Help Desk Bottlenecks: 5 Reasons Your In-House Help Desk Just Doesn't Cut It! [SlideShare]

Wonder why CMIT Solutions of Cambridge is using a smart-sourced
Help Desk to drive profit margins?

New Call-to-action

Meet Mary! Mary McCoy is a Senior Demand Generation Programs Manager at Continuum, where she's worked for over two years. Mary has consulted with hundreds of partners, lending website, blog and social media support. Before that, she graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.

Topics: Navigate, Help Desk

RMM 101: Must-Haves for Your IT Management Solution
MSP Guide to Managed Services SLAs  [white paper]
comments powered by Disqus