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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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Creating Equity Compensation Plans to Retain Your Rock Star Employees

Posted June 8, 2016by Joseph Tavano

Losing key employees can have a significant impact on your business. Most MSPs have trouble finding and retaining their top talent, however, equity compensation plans are a great way to incentivize employees to stay with your company. There’s a lot to consider when building equity compensation plans, so how do you ensure you’re building effective plans that will help you keep your rocks tar employees?

On this episode of MSP Radio, we chat with Tom Fafinski, Co-Founder of Virtus Law, about some key factors to consider when creating equity compensation plans and how to build them effectively to keep your best employees.

Want more great info from Tom? Download our eBook with best practices for raising capital for your business

After the show, go to for even more content!

Questions or comments on this episode? We want to hear from you. Email us at

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Joseph Tavano is Senior Content Marketing Manager at Continuum, with more than 12 years of experience in content creation and editorial in various disciplines. He is the author of numerous eBooks, eGuides, blog posts and other collateral that enable Continuum partners and IT service providers in the channel to make their businesses stronger and grow their profits. He is also the producer of the Continuum Podcast Network, which publishes multiple shows every week and reaches tens of thousands of IT professionals every year. A native of Boston, he holds bachelors in English and History from Suffolk University and resides in Salem, Massachusetts.

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