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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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Getting the Most out of LinkedIn [Slideshare]

Posted June 30, 2014by Mary McCoy

LinkedIn

Social Media? Pshhh that's just for teens. There's no real business value there, right? WRONG. Time and time again, we hear IT solutions providers state that they either don't have the time to keep up with digital marketing trends or that social media is just not relevant to their IT business. Whether you don't know where to begin or need convincing, we're here to teach prospects and partners how to leverage LinkedIn to connect with customers and leads, thus achieving business growth in the managed IT services market.

Here is how forward-thinking MSPs can get the most out of LinkedIn and drive revenue and profitability in the channel...


Not tuning into our weekly episodes of MSPradio? Now's your chance! Check out a continuation of this discussion, MSPradio Episode 7: How MSPs Can Leverage Online Communities.

If you enjoyed this Slideshare presentation, you should check out 7 Reasons to Move Your IT Services to the Cloud!


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Feel like you're grasping at fog when it comes to the cloud?

Cutting-Through-the-Fog [eBook]

Meet Mary! Mary McCoy is a Senior Demand Generation Programs Manager at Continuum, where she's worked for over two years. Mary has consulted with hundreds of partners, lending website, blog and social media support. Before that, she graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.

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