How are your MSP peers pricing and packaging their IT services today?
That's a question we aimed to answer when we surveyed over 150 IT providers, all with their own strategies and tactics for service offerings and delivery. As captured in the following infographic, the approaches MSPs are taking to maximize margins are far from uniform. Bundled or A la carte? Flat fee or Tiered? Per Device or Per User? We've got the results, including typical margins per service and leading factors affecting pricing. Where do you fall along the MSP spectrum? We get down to dollars and sense.
What do you think of our findings? Any figures surprise you? Leave a comment below!
If you're like the 39% of our respondents that list the Cost of Staff to Support Services as a factor in determining their managed IT services pricing and packaging strategy, check out the following reads:
- 3 Benefits of Having an RMM Solution with a Network Operations Center Fully at Your Command
- What is the Difference between a Fully-Managed Help Desk and Network Operations Center (NOC)?
- Why Fully-Managed Support is the Holy Grail for BDR Platforms
For more information on the content presented in the infographic above, check out:
By Lily Teplow
By Courtney Swift