Managed IT services have undergone significant change and evolution in a very short time. Service providers today are managing a greater number—and variety—of endpoints than ever before, and continued advancements in cloud technologies have brought Software-as-a-Service (SaaS)-based platforms— specifically remote monitoring and management (RMM)—to the forefront of service delivery.
Couple these factors with the immediate demand for cybersecurity in the market, and the dynamics exist for rapid, profitable transformation and growth for managed services providers (MSPs).
You also know that the one constant in this space is change—and the advent of advanced cybersecurity solutions for small- and medium-sized businesses (SMBs) is a significant opportunity in the market to expand to new clients and grow your existing accounts that already have RMM and backup and disaster recovery (BDR) products deployed.
To capitalize upon that growth opportunity, you’ll need to structure your organization to face the challenges that exist when growing your business, and have solutions to a variety of growth challenges you’ll face.
Solving the Scaling Challenge
Today in the IT space, there are significant questions that need to be answered, and a deep IT skills gap across all managed services, but specifically in cybersecurity, is yet another barrier to growth. Currently, the unemployment rate for cybersecurity professionals is at 0%. With a vast pool of unfilled positions in the market, finding a qualified candidate is becoming increasingly rare, and expensive.
So, how can you swiftly identify the most pressing issues you need to tackle, explore the root cause of those issues, determine the best way forward and understand how that decision sets you up to scale for success?
We're excited to share with you Part I of our new eBook, Scaling for Success Part I: Solving for Staffing, Skills and Growth. Download now to uncover the issues of staffing and growth, and how you can solve these issues and profitably grow using Continuum Assist: Assist SOC, Assist NOC, Assist Help Desk, Assist Dedicated Tech.
Stay tuned for Parts II and III, coming soon!
By Paula Griffin
By Meaghan Moraes