Avoid getting dumped by your client this season with this helpful infographic quiz in our latest Show the Love blog post. Follow Cupid's arrows to find out if you're on the right track to becoming a true romanTECH or if your clients just aren't that into you.
Keeping a close eye on your client relationships is important when trying to reduce churn. Losing clients can be costly and time consuming. If you think your relationship with a client is heading south, make sure you catch the signs in time. Sometimes, MSPs can become too remote and forget how valuable it is to reach out and remind clients that their continued relationship and support is important. Site visits, phone calls, check-in meetings, social media touches are all great ways to keep your clients happy. Continue delighting your clients, and you'll never have to worry about them replacing you.
Answer the questions below to find out how to ignite that spark and become the MSP of your client's dreams. Do you need to show them a little more attention by increasing communications? Maybe it's time to accept that you're not a perfect financial match. Take our quiz to learn if it's time to love it or loose it!
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By Gretchen Hoffman