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Empowering Your MSP Business to Grow and Prosper—One Post at a Time

5 Ways to Improve Your MSP Service Level Agreement (SLA)

Featured Post

5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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ITEX 2014 Recap: MSP Awards, Cloud Presentations, and More!

Posted March 20, 2014by Nate Teplow

itex-show-gordon-flesch-image-logWhat happens in Vegas, doesn’t stay in Vegas where this team is concerned. We recently got back from an exciting three-day trip to Las Vegas for ITEX 2014, the premiere conference for office equipment dealers. The event took place March 11-13 at the Rio All-Suite Resort & Casino, where industry leaders met to share their thoughts and discuss the future of the OE industry. Continuum made a splash with presentations, awards, and tweet-worthy moments. Read more for our ITEX recap!

How to Accelerate Profitable Growth in Managed IT and Cloud Services with a Proven Business Model

Presented by: Michael George, CEO of Continuum

Our CEO, Michael George, presented to a packed room about IT industry best practices. In addition to advocating for the MSP business model, Michael discussed how hardware is becoming irrelevant and recommended businesses adapt in order to stay relevant. If they want to be successful, SMBs must leverage high-value managed IT opportunities and recognize the expanding cloud services landscape.

 

And the Winner is...Gordon Flesch!

Our last day at ITEX 2014 was truly rewarding. Our partner, Gordon Flesch Company, won the imageSource Magazine Perfect Image Award (PIA) 2014 for Outstanding Managed Services Program. 

 

Family-owned since 1956, the Gordon Flesch Company is one of the nation's largest independent providers of office technology solutions.

Jeff Dotzler, Director of Professional Services, was all smiles as he accepted the prestigious award on behalf of the company.

 

“The Gordon Flesch Company is proud to be recognized as a Perfect Image Award winner. We are focused on building a best-in-class team and exceptional partnerships that have resulted in business solutions that meet our customers’ needs. This comprehensive, phased approach begins by identifying goals, providing integrated solutions, monitoring progress, working with the customer to evaluate successes and practice continuous improvement along the way.”

- Jeff Dotzler

Read the Gordon Flesch Company's full press release.

For the full list of PIA winners, check out imageSource Magazine's press release.

 

Achieve 60% Margins in Managed Services: A Revolutionary New Business Model for Office Equipment Dealers

Continuum also presented a revolutionary business model, which was developed with Chris Ryne and Mitch Morgan from Growth Achievement Partners. This model was developed specifically for the office equipment vertical, and provides dealers with the opportunity to achieve 60% margins on each contract sold with managed IT services. Many office equipment dealers are looking to make the leap to managed IT services in 2014, and our model was a huge talking point at our booth and among event attendees.

Get your copy today!

 

About ITEX

ITEX is the largest expo in the Channel. We met with many dealers enthusiastic about adding Managed IT Services to their businesses. It would be a sin not to mention our educational and lucrative stay in Sin City. Can’t wait for ITEX 2015? Mark your calendars: March 10-12! 

 

Hey dealers, looking to achieve 60% margins on each contract? Get your free Business Model report today! 

Get My Report!

Nate Teplow is a Sr. Marketing Programs Manager at Continuum, responsible for overseeing Continuum partner communication initiatives, partner success campaigns and helping drive increased adoption of the Continuum platform. Nate's experience spans inbound marketing, content strategy, marketing communications and B2B lead generation. A proud Miami Hurricane alumni (whose football team is finally BACK), Nate enjoys staying active, traveling to new places and performing A/B tests.

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