Annnnd we're back, sharing another week's worth of important MSP stories and blog posts! We like to consider ourselves your managed IT services RSS provider. Think we missed a notable headline? Drop a line in the comments section below! Without further ado, may we present your MSP weekly digest...
Continuum's Must-Read Blog Post This Week
Ask any small business owner what the lifeblood of their business is and in most cases you will hear “Referrals!”.
As the great line from one classic Seinfeld episode echoes “Not that there’s anything wrong with that!” As great as referrals can be, we want to help open the minds of Managed IT Services Providers (MSPs) to better ways of generating new business and growing beyond the referral mentality. Read more »
"With surge in cloud computing, big data and mobility opportunities, managed services have become more of a necessity rather than a cost effective choice. As businesses struggle to maintain their foothold in the highly competitive scene with receding global economies, managed services seem to be a viable option for enterprises to steer their way ahead and gain considerable momentum to succeed."
CRN, @CRN, Joseph Tsidulko
"AWS pioneered the public cloud a few years ago and hasn't ceded ground since as the industry's undisputed leader."
"US authorities on Monday charged a suspected Russian hacker with creating a botnet that was used by cybercriminals to steal more than $100 million from businesses and consumers since 2011."
Abine | Online Privacy Blog, @Abine, Eric Bloom
"Although consumers have privacy concerns, many believe that a tangible consumer benefit is more valuable than their personal information. And as long as consumers continue to feel this way, companies will continue to bribe consumers for their trust rather than earn it."
BYOD Is Not NBD
Data Dilemma: What to Do When BYOD Workers Say Bye'
"If an employee leaves and you don’t have the technology and policies in place to recapture company information instantly, that data will likely walk out the door with them[.]"
Compare the Cloud, @comparethecloud, Esther Rutter
BullGuard Blog, @BullGuard, Raluca Stanciu
"Victims should not be tricked: Cryptolocker has used a tough encryption method which cannot be cracked! Software telling you otherwise is deception."
Ubergizmo, @ubergizmo, Tyler Lee
"Users have been conditioned for years not to open file attachments or click on links in email messages from unknown or suspicious sources. The way attacks are evolving, though, you now need to approach everything with similar caution. Attackers go wherever there are potential victims."
Latest Hacking News, Vasisht Thunga
"Victims and those who think that their computers got infected with Zeus malware only need to follow a few simple steps, he added, but they need to do it as soon as possible while the botnet is still down."
More MSP Best Practices
MSPmentor, @mspmentor, Dev Anand
"Why do it yourself when you can offload? Choose a Remote Infrastructure Management (RIM) partner for all non-engaging jobs. Offloading your day-to-day monitoring and management activities makes your employees spend more time on strategic activities."
"Knowing and understanding your data is the first step in delivering relevant communications and customer value, as you turn raw data into information and then actionable insight."
And Let's Not Forget about HIPAA...
"A March report by the privacy research firm Ponemon Institute, for instance, pegged the cost of healthcare data breaches at a towering $5.6 billion annually, industry-wide."
Healthcare IT can be incredibly complex! That's why we've prepared Managed IT Services in Healthcare, a HIPAA how-to, for you!
By Gretchen Hoffman
By Gretchen Hoffman