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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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MSP Video Marketing Strategies: MSPradio 33

Posted December 11, 2014by Nate Teplow



Video can be a very effective tool for marketing, but you have to be sure to do it right. Many MSPs want to take advantage of video marketing, but don't know where to get started or maybe aren't sure if it's worth the investment.

On this week's episode of MSPradio, we chat with Scott Glidden, Director of Media Production at Continuum, and Ben Barker, Content Marketing Consultant at Continuum, who discuss how MSPs can effectively leverage video marketing in a scalable and efficient way.

Tune in this week and subscribe to our podcast on iTunes.

Android users: Get the Stitcher App and subscribe to our channel


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Nate Teplow is a Sr. Marketing Programs Manager at Continuum, responsible for overseeing Continuum partner communication initiatives, partner success campaigns and helping drive increased adoption of the Continuum platform. Nate's experience spans inbound marketing, content strategy, marketing communications and B2B lead generation. A proud Miami Hurricane alumni (whose football team is finally BACK), Nate enjoys staying active, traveling to new places and performing A/B tests.

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