How to Calculate the Cost of Downtime for Your Clients
As your clients' trusted partner and managed IT services provider (MSP), you're responsible for minimizing service disruptions and unplanned downtime.
The former CEO of both Computer Troubleshooters USA, Inc. and CT-Global, LLC, Chip Reaves specializes in computer service, franchise management, and online training. MSPmentor's 250 List 2014 honoree, Chip is now running four businesses of his own:
Bigger-Brains: Uniquely engaging online training for business professionals
MSPpromos.com: Customizable web videos for MSPs.
BiggerMSP.com: A subscription package of Bigger-Brains + MSPpromos, for Managed Service Providers who want to include eLearning in their value offering.
Clever Tech Solutions: an independent franchise of the Computer Troubleshooters network, providing high quality IT support to small businesses in the Anderson SC area.