How to Calculate the Cost of Downtime for Your Clients
As your clients' trusted partner and managed IT services provider (MSP), you're responsible for minimizing service disruptions and unplanned downtime.
Dawn Farrell is a Channel Marketing Manager for IBM Security and is responsible for driving growth through effective partner marketing programs. Dawn provides marketing materials, best practices and planning expertise to business partners worldwide. Dawn has 10+ years of channel experience and has held leadership positions across marketing and strategy.