How to Calculate the Cost of Downtime for Your Clients
As your clients' trusted partner and managed IT services provider (MSP), you're responsible for minimizing service disruptions and unplanned downtime.
Dima Kumets is the Sr. Product Manager for OpenDNS’ managed service provider security offering: Umbrella for MSPs. Dima has been working in technology for 20 years with expertise in security, IT services and emerging technologies.