How to Calculate the Cost of Downtime for Your Clients


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How to Calculate the Cost of Downtime for Your Clients

As your clients' trusted partner and managed IT services provider (MSP), you're responsible for minimizing service disruptions and unplanned downtime.

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Dima Kumets

Dima Kumets is the Sr. Product Manager for OpenDNS’ managed service provider security offering: Umbrella for MSPs. Dima has been working in technology for 20 years with expertise in security, IT services and emerging technologies.

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