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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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MSPtv Episode 9: How to Build Effective Referral Programs

Posted December 27, 2013by Scott Glidden



Many of our partners rely on referrals as a way to find new clients. However, it's not as easy as sitting back and waiting for people to send you prospects. In this episode of MSPtv, Katrina Kibben, Continuum's Director of Digital Marketing, sits down with Lauren Peyton to share some great ideas for how MSPs can build referral programs that proactively encourage your clients to refer their contacts your way. 

 What strategies do you use that encourage people to send you referrals? Let us know in the comments.


Interested in finding new prospects online? Try blogging!
Watch MSPtv Episode 8

Topics: Video

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