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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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VIDEO: NOC. NOC. Who's There? Your First #NOCtober Video!

Posted October 8, 2014by Ben Barker


Carve those pumpkin faces, break out the cider, and throw leaves into the air because it's everyone's favorite month of the year, NOCtober! Each day, we're even more excited to bring you 31 days of Network Operations Center (NOC) awareness! Before you pop in that Hocus Pocus DVD, may we suggest an alternative video for your viewing pleasure? Presenting: NOC NOC Jokes by Continuum...

What did you think of our little video? Have a NOC NOC joke of your own to share?? We're all ears - just post a comment below!

All month long we're celebrating our NOC and the 650+ technicians who work tirelessly to deliver expert 24x7x365 service so that our partners' IT staff can focus on revenue-producing projects! 

RMM 101: Must-haves for Your IT Management Solution

Ben is a member of Continuum's marketing team. He specializes in blog content as well as video production. Ben is a graduate of Emerson College and a huge Boston sports fan.

RMM 101: Must-haves for Your IT Management Solution
MSP Guide to Managed Services SLAs  [white paper]
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