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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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Quick-Start Guide to Pricing & Packaging Managed IT Services [SlideShare]

Posted April 11, 2016by Brandon Garcin

Quick-Start Guide to Pricing & Packaging Managed IT Services [SlideShare]


As managed IT services technology continues to evolve, pricing and packaging strategies and best practices are becoming more complex. And while there’s no one-size-fits-all method that can guarantee success, it’s important for service providers to have a basic understanding of the pros and cons of various approaches in order to determine which makes the most sense for their business. 

Continuum recently partnered with Spiceworks and conducted a survey of more than 150 MSPs to identify how they are pricing and packaging core services, what their margins look like, and more. We first published the results of this study in an infographic, and we’ve now expanded the results into a SlideShare which presents the data alongside key definitions of popular pricing strategies, advantages and drawbacks of each, and more. You can view the presentation below and then continue the conversation in the comments section to let us know about your own approach to pricing and packaging!

 

 
Did you enjoy this SlideShare? Download it here, and get a BONUS webinar that outlines the steps needed to become a $1 million per month MSP!
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Brandon Garcin is Continuum's Senior Content Strategist, and is responsible for the creation and execution of a variety of resources designed to win new business and support existing customer accounts. He has authored more than a dozen eBooks which have generated thousands of downloads, and has consulted with hundreds of Continuum partners to help improve their marketing and lead generation efforts through website optimization and content development. Brandon is also the host of The Weekly Byte, a video and audio series produced by Continuum that provides quick, digestible tips and best practices that MSPs can use to help their business succeed.

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