MSP Blog Logo

Cyber Security

Business Growth

Sales and Marketing

IT Services


Empowering Your MSP Business to Grow and Prosper—One Post at a Time


Featured Post

The Ultimate Guide to Success in Managed IT Services

What are the fundamentals to building a profitable managed IT services business? Keep reading to discover the four key ingredients for success.

Read Now

RMM of The Future: 6 Modern RMM Requirements to Add to Your Shopping List [SlideShare]

Posted July 31, 2014by Mary McCoy

Remote Monitoring and Management (RMM) software allows Managed IT Services Providers (MSPs) to deliver maintenance and repair work on servers, desktops, mobile devices and other endpoints via the Internet – freeing up valuable time and resources that were previously devoted to solving client problems on-site. With so many solutions, what qualifies as a strong, modern RMM offering? What should you be looking for in your RMM software and provider? 

Here are 6 Modern RMM Requirements to Add to Your Shopping List...


What did you think of this presentation? Any burning RMM questions? Let us know below!

Catch up on previous presentations, like IT Help Desk Bottlenecks: 5 Reasons Your In-House Service Desk Just Doesn't Cut It! [SlideShare]


This SlideShare is part of a larger piece:

RMM 101: Must-haves for Your IT Management Solution

Meet Mary! Mary McCoy is a Senior Demand Generation Programs Manager at Continuum, where she's worked for over two years. Mary has consulted with hundreds of partners, lending website, blog and social media support. Before that, she graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.

Topics: Business Growth

RMM 101: Must-Haves for Your IT Management Solution
MSP Guide to Managed Services SLAs  [white paper]
comments powered by Disqus