Remote Monitoring and Management (RMM) software allows Managed IT Services Providers (MSPs) to deliver maintenance and repair work on servers, desktops, mobile devices and other endpoints via the Internet – freeing up valuable time and resources that were previously devoted to solving client problems on-site. With so many solutions, what qualifies as a strong, modern RMM offering? What should you be looking for in your RMM software and provider? 

Here are 6 Modern RMM Requirements to Add to Your Shopping List...


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Catch up on previous presentations, like IT Help Desk Bottlenecks: 5 Reasons Your In-House Service Desk Just Doesn't Cut It! [SlideShare]


This SlideShare is part of a larger piece:

RMM 101: Must-haves for Your IT Management Solution