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Empowering Your MSP Business to Grow and Prosper—One Post at a Time

5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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Still Looking for a Free Version of LogMeIn? Here’s an Option.

Posted February 6, 2014by Dee Zepf

Remote access to stored files is an important service that many MSPs provide to their clients. LogMeIn is one of the most popular tools for remote access and is currently utilized by many managed services providers. Back in October we announced an exclusive partnership with LogMeIn that provided our partners with a bundled license to LogMeIn Pro for every installed desktop or server agent – and that partnership continues to this day.

At Continuum, we’re committed to providing MSPs with the best tools to support their managed services business. We understand that offering remote connectivity services is a key component of delivering robust IT solutions, which is why we’ve included LogMeIn Pro as an integrated part of our RMM software at no additional cost.

This gives our partners full access to all of the features of LogMeIn Pro, including:

  • Remote desktop control
  • File transfer
  • Mobile access (including an iOS application)
  • Remote printing

For a low monthly fee, Continuum partners get access to LogMeIn Pro along with all of the RMM agent features, which include antivirus, patching, scripting, PSA integration, reporting, and more.

As LogMeIn’s exclusive MSP channel partner, Continuum is the only RMM software platform to offer LogMeIn Pro at no additional cost. This exclusive partnership is part of our commitment to give MSPs the most scalable tools and resources for growing their business.

 

If you’re interested in continuing to use LogMeIn for free, check out a demo of our RMM software to learn more about Continuum’s platform and how it can help your managed services business.


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Dee Zepf joined Continuum Managed IT Services as a founding member of the executive team in 2011, bringing over 20 years of software and product management experience. As Vice President of Partner Success, she provides a broad organizational focus on partner satisfaction, engagement, growth and retention. She is responsible for ensuring that Continuum partners get the absolute most out of the company’s platform.

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