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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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The Next Big Thing for Continuity247®? Introducing Archive.

Posted June 28, 2017by Joseph Tavano

The Next Big Thing for Continuity247® Introducing Archive

As you already know, there is no one-size-fits-all solution for the backup needs of small- and medium-sized businesses (SMBs). Even the name of the SMB category itself is representative of this scenario. With an array of company sizes in various industries, the backup requirements will differ for numerous reasons.

To meet that demand, Continuity247 is expanding to offer even more options for backup with its latest add-on, Archive. With Archive, MSPs using Continuity247 are now able to offer a long-term backup and restore option for less time-critical data, all at a low cost. And, because it can be added to any Continuity247 package (Local, Solo, Complete, or Flex), it can augment new or existing Continuity247 end user packages in a variety of ways.

Introducing Archive: A Low-Cost Backup and Restore Option

Archive uses the scale and economics of the public cloud to create a cost-effective, long-term cloud storage option for MSPs to provide archiving, future referencing and offsite redundancy. With Archive, MSP partners using Continuity247 now have the option to store these backups in Amazon Glacier or their own cloud environment.

As competition in the marketplace continues to grow and BDR becomes increasingly commoditized in the IT channel, it’s important to be able to deliver a range of services that meet varying client demands with exceptional operational efficiency in order to maximize profits, retain clients, and grow new and existing business. Archive, as part of a unified Continuity247 platform, is a key component to help MSPs do just that.

To learn more about Continuity247 Archive, and how to get started using it, read the official press release that was published today, and watch our new video below!

Wistia video thumbnail - Continuity247® Archive

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Joseph Tavano is Senior Content Marketing Manager at Continuum, with more than 12 years of experience in content creation and editorial in various disciplines. He is the author of numerous eBooks, eGuides, blog posts and other collateral that enable Continuum partners and IT service providers in the channel to make their businesses stronger and grow their profits. He is also the producer of the Continuum Podcast Network, which publishes multiple shows every week and reaches tens of thousands of IT professionals every year. A native of Boston, he holds bachelors in English and History from Suffolk University and resides in Salem, Massachusetts.

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