MSP Blog Logo


Business Growth


Help Desk



Sales & Marketing


Empowering Your MSP Business to Grow and Prosper—One Post at a Time

5 Ways to Improve Your MSP Service Level Agreement (SLA)

Featured Post

5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

Read Now

The Top 5 MSP Blogs of February 2015

Posted March 2, 2015by Nate Teplow


Spring is in the air! And what better way to celebrate the arrival of spring than to recap our top 5 blog posts from the previous month? We've kept busy blogging this month, covering topics like Web-Scale IT, the MSP sales process and how to offer HIPAA services. We even covered a whole series of how to show your clients the love. 

Here are our most read blogs from this past month.


Don't Hit Send Yet: 12 Words You've Been Getting Wrong

Posted by: Mary McCoy
Feb. 17, 2015 at 6:00am EST

You're, Your

It's, Its

Their, there. It's alright, we all make mistakes. For the longest time, I thought the expression was "for all intensive purposes," not "for all intents and purposes." Indeed, no one took my misinformed sister seriously when she used to say the "ghost," rather than coast, was clear. 

Read More »


What is Web-Scale IT and Why Does it Matter to us Mortals?


Posted by: Ben Austin

Feb. 19, 2015 at 12:00pm EST

As if we needed a new buzzword to scratch our heads at, the emergence of the term “Web-scale IT” has many doing just that. Gartner defines web-scale IT as “a pattern of global-class computing that delivers the capabilities of large cloud service providers in an enterprise IT setting.” Oh, now I get it… NOT!

Read More »


Always Be Closing: The ABCs of the MSP Sales Process

Posted by: Mary McCoy

Feb. 10, 2015 at 6:00am EST

If you think great sales talent is born not made, think again! So you're not the MSP equivalent of a used car salesman (no offense to used car salesmen) pawning off rusty old lemons on naive, unsuspecting customers. Does selling intimidate you because you're not a silver-tongued, smooth operator that sees dollar signs whenever you meet new prospects? I have news for you - this isn't what sales is.

Read More »


How to Add HIPAA Compliance to Your Service Offering

Posted by: Nate Teplow

Feb. 10, 2015 at 12:00pm EST

With healthcare being a hot topic these days, there is more opportunity than ever for MSPs to capitalize. Companies that have anything to do with healthcare information like PHI (personal health information) and EHR (electronic health records) have a significant burden to bear. That burden comes in the form of HIPAA compliance.

Just the words ‘HIPAA compliant’ can scare doctor’s offices, hospitals, specialty practices and more. The reason is the increasing likelihood of fines that can hurt the bottom line and, even more importantly, the reputation of a practice if they are hacked.

Read More »


Is Your Client about to Dump You? How to Reduce Churn

Posted by: Stephanie Moncayo

Feb. 11, 2015 at 6:00am EST

Avoid getting dumped by your client this season with this helpful infographic quiz in our latest Show the Love blog post. Follow Cupid's arrows to find out if you're on the right track to becoming a true romanTECH or if your clients just aren't that into you. 

Read More »


Well there they are, our top 5 blog posts from the month of February. Keep up with our blog as we bring you more great posts throughout March and beyond!

Enjoyed this content? Subscribe to our blog below so you never miss a post!

Nate Teplow is a Sr. Marketing Programs Manager at Continuum, responsible for overseeing Continuum partner communication initiatives, partner success campaigns and helping drive increased adoption of the Continuum platform. Nate's experience spans inbound marketing, content strategy, marketing communications and B2B lead generation. A proud Miami Hurricane alumni (whose football team is finally BACK), Nate enjoys staying active, traveling to new places and performing A/B tests.

RMM 101: Must-haves for Your IT Management Solution
MSP Guide to Managed Services SLAs  [white paper]
comments powered by Disqus