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The Ultimate Guide to Success in Managed IT Services

What are the fundamentals to building a profitable managed IT services business? Keep reading to discover the four key ingredients for success.

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A Cybersecurity Checklist for Modern SMBs

Posted by Paul Barnes on April 19, 2019

The landscape of digital security is rapidly shifting, and even the largest tech giants are scrambling to keep up with new data regulations and cybersecurity threats. Small to medium-sized businesses (SMBs) are often left out of these important conversations, leaving themselves—and their users—vulnerable.

In an effort to combat this trend, Webroot conducted a survey of more than 500 SMB IT leaders in the UK, revealing common blind spots in SMB cybersecurity practices. As businesses around the globe grapple with similar change, our Size Does Matter: Small Businesses and Cybersecurity report offers insight and guidance for companies regardless of geography. 

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Topics: Cyber Security

How to Help Your Clients Comply with PCI DSS Requirement 10

Posted by Mark Cline on April 17, 2019

Rules are rules: Any business or organization that handles credit and debit card payments must meet the Payment Card Industry Data Security Standards (PCI DSS). The hard truth is, it's easy to for businesses to become overwhelmed with all of the PCI DSS requirements, especially if they don’t have a security expert on staff or a trusted Managed Service Provider (MSP) to supplement security knowledge. Business owners often contemplate whether they need to comply with all of the requirements, or if all even apply to them specifically. 

PCI DSS has twelve requirements built to ensure secure storage, processing and transmission of credit card information. But what does this really mean, and aren’t they all created equal?

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Topics: Cyber Security

Explaining "Cyber Risk" to Your Clients [VIDEO]

Posted by Meaghan Moraes on April 15, 2019

The saturation of cyber attacks in the news has created a heightened awareness among consumers—and since SMBs are now more conscious of their cyber risk than ever, it’s your responsibility as their managed IT service provider to understand how to navigate the modern threat landscape, evolve your security strategy to keep pace, and secure their business. This is also a prime opportunity to cement your status as your client’s trusted security partner. 

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Topics: Cyber Security, Explaining IT Series

Major Takeaways to Expect from Navigate 2019 APAC

Posted by Frank Bauer on April 12, 2019

With Navigate 2019 EMEA under our belt, there's a lot more where that came from... and the next stop is Melbourne, Australia! We are eager to bring fresh industry insights from Continuum leadership, marketing and product support from our on-site team, and killer content from global IT leaders to Navigators in the APAC region.

There's a lot in store for Navigate 2019 APAC. Keep reading to get a taste of some of the major cybersecurity data points Continuum CEO Michael George will be sharing in his highly anticipated keynote, and learn which tactics MSPs can't ignore in 2019 and beyond.

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Topics: Business Growth, Navigate, Cyber Security

3 Ways to Understand Your Client’s Security Needs and Drive More Impactful Discussions

Posted by Brian Downey on April 10, 2019

For MSPs working to make the shift to security, one key hurdle tends to be helping clients understand what their risks are in a way that drives an immediate reaction. The reality is that clients without adequate protection should act immediately to protect themselves—but with so many other priorities on the list, many times it's hard to convince your client to act now.  

This was the driver behind Continuum’s recent release of Fortify for Assessment products. The goal of Fortify for Assessment was to find a simple way to communicate environmental risks that clients would respond to, and then to provide MSPs with the tools necessary to demonstrate those technologies to their clients and then deliver them. 

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Topics: Cyber Security

SMB Security: The Biggest Risk and Opportunity for MSPs in 2019

Posted by Brian Downey on April 3, 2019

There’s no question that today’s small- and medium-sized businesses (SMBs) are becoming more cybersecurity-conscious. They’re reading news headlines, they’re aware of the risk of attack—and now, they’re willing to invest more to protect their businesses. 

New research on the state of SMB security shows us that nearly four in five SMBs plan to invest more in cybersecurity in the next year. With security top-of-mind for many business owners, managed security presents a lucrative opportunity for IT providers in 2019. At the same time, though, there are major risks involved if you’re not offering the right security solution to this market.

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Topics: Cyber Security

How Are Leading MSPs Pricing Cyber Security Services?

Posted by Derek Marin on April 1, 2019

The question of the hour among managed IT services providers is: How do you successfully incorporate cyber security into your existing pricing structure? Below, I've outlined two solid options for you to consider. 

Whichever you choose, make sure it fits with what you already offer to existing clients, and make it appealing to new clients so they pick you as their IT support partner.

 

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Topics: Sales and Marketing, Cyber Security

The Top 5 MSP Blog Posts of March 2019

Posted by Meaghan Moraes on March 29, 2019

Generating quality MSP leads online. Protecting your clients with a strong security plan. Understanding how to make your MSP stand out. These were just a few of the topics discussed on our blog this month that resonated most with readers.

Check out our roundup below of the top five MSPblog posts of March to explore the key themes buzzing in the MSP community right now!

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Topics: Business Growth, Sales and Marketing, Cyber Security

Navigate 2019 EMEA Recap: Big Reveals, Huge Success

Posted by Meaghan Moraes on March 28, 2019

We just wrapped Navigate 2019 EMEA in Milton Keynes, UK yesterday and the first word that comes to mind is: success! The feedback says it all—check out #nav19 on Twitter and the Continuum Events app for social proof. All in all, attendees learned a lot from content-rich breakout sessions, keynotes and one-on-one consulting. The insights were cutting edge and the event's energy inspired next-level leadership and business growth.

Here are various aspects of the conference that helped generate the electricity! 

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Topics: Business Growth, Navigate, Cyber Security

Why Security Awareness Training is an MSP’s Secret Weapon

Posted by Paula Griffin on March 18, 2019

I used to think that cyber attacks were like riots. If they ever came my way, they'd arrive in the form of masked rebels who'd overtake my computer until it burst into flames!  

Even though cyber attacks may not be as vivid as I'd imagined, they can actually cause much worse damage than a computer exploding. They can cost your business time, money and even worse, your credibility. The reality is, hackers won't come loudly crashing through your windows, but will most likely be subtle enough that they'll walk right through your front door.

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Topics: Cyber Security

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