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The Ultimate Guide to Success in Managed IT Services

What are the fundamentals to building a profitable managed IT services business? Keep reading to discover the four key ingredients for success.

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Continuum Acquires Managed Security Leader CARVIR, Bringing New Security Products to All MSPs

Posted by Brian Downey on June 14, 2018

Introducing Continuum Security

Security is the single greatest threat to businesses today, yet the greatest opportunity for IT service providers. Therefore, we are excited to announce the expansion of Continuum Security, the advanced cyber security solution MSPs need to deliver the protections their clients demand, through the acquisition of CARVIR, a leader in monitored and managed security for the IT channel.

With this acquisition, we are able to expand our security portfolio and bring new capabilities to market, helping you meet the mounting security and compliance needs of your SMB clients. Keep reading to learn more about the acquisition and which exciting new features are available to you today.

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Topics: Industry News, Managed Security Services, Continuum Security

BIG Announcement Tomorrow at 12:00pm EST

Posted by Lily Teplow on June 13, 2018

Something Big is Coming


Continuum will be making a BIG announcement on June 14, 2018 at 12:00pm EST. Mark your calendars, you’re going to want to hear this.

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Topics: Industry News

FBI Issues Cyber Attack Warning to US Businesses

Posted by Brian Downey on May 25, 2018


On Friday, the FBI issued a formal warning about a cyber attack that has the potential to compromise hundreds of thousands of home and small office routers worldwide.

As an MSP servicing small- and medium-sized businesses, your clients could be affected. This post will cover what MSPs need to know about this cyber attack warning, as well as how you should handle the issue with your clients.

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Topics: Industry News, Cybersecurity and Threat Management

Watch Out for This Royal Wedding Scam

Posted by Lily Teplow on May 25, 2018

Watch Out for This Royal Wedding Scam

Ever since Prince Harry and Meghan Markle tied the knot last Saturday, my news feed has been flooded with Royal Wedding coverage, updates, opinion articles and quizzes. In fact, one of the quizzes I came across the other day was titled, “What’s Your Royal Guest Name?”

Seemingly innocent, this quiz provides you with “your new royal identity,” and has since swept the Internet. But, what makes this quiz so cleverly dangerous is that unbeknownst to those who are participating, their answers could help scammers get their hands on some sensitive data.

While it’s likely that you and your clients may not be taking quizzes like these (or maybe you are, I don’t judge), it’s yet another example of the power of social engineering and how easily people can be duped into divulging personal information. In this post, I’ll cover how this scam works and what you and your clients should look out for.

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Topics: Industry News, Information Security

Thank You for Being Part of Our Award-Winning Blog

Posted by Lily Teplow on May 24, 2018

Thank You for Being Part of Our Award-Winning Blog

Today we are proud to announce that the MSPblog is a Gold Winner of the 2018 Hermes Creative Awards in the Blog Overall category! The Hermes Awards recognizes professional excellence in media conceptualization, writing, and design. With more than 6,000 entries from around the world in this year’s competition, the MSPblog is honored to have won a Gold Award. This achievement simply couldn’t have been possible without you, our valued readers and subscribers.

As a thank you, I’ve compiled some of my favorite blogging tips in hopes that it inspires you to create your own successful and award-winning blog.

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Topics: Industry News, Blogging

Top 3 BDR Posts for World Backup Day 2018

Posted by Lily Teplow on March 30, 2018

Top 3 BDR Posts for World Backup Day 2018

What would you do if you lost everything? This is exactly the question that World Backup Day prompts you to consider when you land on their awareness website. Data is such a business driver today, but one small accident or failure could cause productivity and profit to come to a complete halt. For MSPs, an essential first step in building a successful business continuity plan for your clients is helping them recognize the need for backup and disaster recovery (BDR)—and what better day to start than the day before World Backup Day?

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Topics: Industry News, Data Protection, Backup and Disaster Recovery

The Journey to GDPR Compliance [PODCAST]

Posted by Brandon Garcin on March 7, 2018

The Journey to GDPR Compliance Podcast

If there’s one acronym we’ve heard time and time again this year, it’s GDPR. Standing for General Data Protection Regulation, GDPR is one of the more prominent discussion topics in our industry right now, and there’s a lot that both MSPs and vendors must do in order to show compliance when doing business with European citizens.

On this special podcast episode, we bring you a Q&A discussion between Paul Balkwell, Vice President of International Sales at Continuum, and Hunter Smith, Chief Information Security Officer at Continuum. Paul and Hunter discuss Continuum’s journey to GDPR compliance, provide a status update to our European partners and answer some frequently asked questions. Tune in now to learn more!

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Topics: Industry News, Data Protection

Meltdown and Spectre: What MSPs Need to Know and Communicate to Clients

Posted by Bill Hughes on January 16, 2018

Meltdown and Spectre: What MSPs Need to Know and Communicate to Clients

By now, you’ve probably seen two names swirling around every industry news headline. These, of course, are Meltdown and Spectre; two critical vulnerabilities found in current CPUs from Intel, AMD and ARM.

On Wednesday January 3, several researchers disclosed the security flaw in modern processors that could affect practically every Intel computer released in the last two decades—as well as the AMD and ARM chips in your laptops, tablets and phones. As people are (rightly) concerned, we’ve decided to assemble and organize all the information MSPs and IT service providers should understand about these vulnerabilities, how they could be exploited and how to communicate these vulnerabilities to your clients.

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Topics: Industry News, Cybersecurity and Threat Management

Happy New Year! Here's to a Successful 2018

Posted by Lily Teplow on January 1, 2018


Happy New Year to all! 2017 was a remarkable year for the IT industry on a number of levels. Although we saw some challenges—specifically as it relates to cybersecurity—the developments in the IT market as a whole are very promising for MSPs and IT service providers. But before we set our sights on what we will achieve in 2018, let’s take a quick look back on the major accomplishments of the past year.

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Topics: Industry News

“KRACK” Attack: 3 Major Takeaways for IT Service Providers

Posted by Lily Teplow on October 18, 2017

“KRACK” Attack: 3 Major Takeaways for IT Service Providers

On Monday, a serious weakness was discovered in WPA2, a protocol that secures all modern protected Wi-Fi networks. The flaw allows potential attackers to leverage this vulnerability to break into the WPA2 security model and steal data flowing between wireless devices and the targeted Wi-Fi network. What’s so concerning about this particular attack—dubbed “KRACK,” which is short for key reinstallation attack—is that it works against all modern protected Wi-Fi networks, allowing attackers to not only read and steal information transmitted across Wi-Fi, but also potentially manipulate the data or insert malware.

So, what exactly is this KRACK attack and why is it so threatening? Considering that it is National Cyber Security Awareness Month, it’s even more critical that IT service providers understand what’s at stake given this newfound vulnerability. Here’s everything you need to know about the recent KRACK attack news, who’s most at-risk from this vulnerability, and the steps providers can take to mitigate these risks.

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Topics: Industry News, Cybersecurity and Threat Management

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