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Empowering Your MSP Business to Grow and Prosper—One Post at a Time

The-Ultimate-Guide-to-Success-in-Managed-IT-Services


Featured Post

The Ultimate Guide to Success in Managed IT Services

What are the fundamentals to building a profitable managed IT services business? Keep reading to discover the four key ingredients for success.

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Which Major Forces Will Disrupt the MSP Market in 2019?

Posted by Lily Teplow on January 15, 2019

Which Major Forces Will Disrupt the MSP Market in 2019?

This year has already brought a lot of channel activity; whether through mergers and acquisitions—for both vendors and service providers—the naming of new CEOs and executives, or things to look out for in 2019. But which of the major trends in the market are actually worth watching?

To answer this question and more, I sat down with Continuum CEO Michael George. Recently, Michael shared his predictions for the managed services industry, alluding to three major forces that will disrupt the market. Keep reading for a deeper dive into these three forces, including exclusive insight from Michael on how to align your MSP business for success in 2019.

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Topics: Industry News, Revenue Growth and Profitability

Breaking: Hackers Target MSPs to Infiltrate SMB Data

Posted by Meaghan Moraes on January 3, 2019

Hackers-Target-MSPs

Data Resolution, a managed services provider (MSP) in California was hit by a Ryuk ransomware attack—the same malware strain that recently infected printing and delivery operations for multiple major U.S. newspapers—on Christmas Eve. As of August 2018, Ryuk ransomware had netted attackers over $640,000.

While Data Resolution, which has between 11 and 50 employees, assured customers that their managed enterprise resource planning (ERP) databases were safe, it’s unclear how much data was allegedly impacted. 

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Topics: Industry News, Cybersecurity and Threat Management

Breaking Alert Issued Against SamSam Ransomware

Posted by Lily Teplow on December 4, 2018

Breaking-Alert-Issued-Against-SamSam-Ransomware

On Monday, December 3, the FBI and Department of Homeland Security (DHS) issued an alert for SamSam ransomware—also known as MSIL/SAMAS.A—after identifying certain cyber threat actors using the ransomware to target industries in the United States and worldwide.

In this post, we cover the breaking news and what MSPs should take note of, how the SamSam ransomware works, and what you can do to protect against it.

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Topics: Industry News, Cybersecurity and Threat Management

Breaking News: Advanced Persistent Threat Activity Exploiting MSPs

Posted by Brian Downey on October 4, 2018

Breaking News: Advanced Persistent Threat Activity Exploiting MSPs

On Wednesday, October 3, the U.S. Department of Homeland Security (DHS) issued a warning to managed services providers (MSPs) and cloud services providers (CSPs) that hackers are exploiting MSP and CSP systems to reach end-client networks.

This alert from the DHS confirms that small businesses, and their managed service providers, are the new attack vector for cybercriminals, and the risks are severe. In this post, we’ll explain the threat MSPs and their clients are facing, and provide our advice to help mitigate these threats.

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Topics: Industry News, Cybersecurity and Threat Management

Understanding the Essential Eight: What It Is and Why It’s Important

Posted by Elliot Seeto on August 29, 2018

Understanding the Essential Eight: What It Is and Why It’s Important

Are you aware of the Australian Cyber Security Centre (ACSC) Essential Eight? From a recent survey conducted from Australian MSPs, the answer has overwhelmingly been no. Yet the follow-up question is: why not?

In short, the Essential Eight is a guide to help organizations mitigate cyber security incidents caused by various cyber threats. Over the next two months, we’ll be exploring these essential strategies, breaking down each one to raise awareness and provide some guidance on why it’s so important to keep these in mind.

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Topics: Australia, Cybersecurity and Threat Management, Industry News

PGA of America Servers Hacked as Part of Ransom Scheme

Posted by Lily Teplow on August 14, 2018

PGA of America Servers Hacked as Part of Ransom Scheme

In an increasingly dangerous era of cybercrime, hackers have now found a new target: major golf tournaments. On August 8, news broke about the latest hacking attack against the Professional Golfers Association (PGA) servers, locking files and demanding ransom just days before the competition took place.

As an MSP, hacking and ransomware are not new concepts. However, news headlines typically only cover enterprise-level attacks, now including the PGA of America. So, how can you bring a major news story like this down to your SMB clients’ level?

In this post, we’ll take a closer look at the PGA server hack and how you can use this story to bring awareness to the need for your managed security services.

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Topics: Industry News, Cybersecurity and Threat Management, Managed Security Services

Continuum Acquires Managed Security Leader CARVIR, Bringing New Security Products to All MSPs

Posted by Brian Downey on June 14, 2018

Introducing Continuum Security

Security is the single greatest threat to businesses today, yet the greatest opportunity for IT service providers. Therefore, we are excited to announce the expansion of Continuum Security, the advanced cyber security solution MSPs need to deliver the protections their clients demand, through the acquisition of CARVIR, a leader in monitored and managed security for the IT channel.

With this acquisition, we are able to expand our security portfolio and bring new capabilities to market, helping you meet the mounting security and compliance needs of your SMB clients. Keep reading to learn more about the acquisition and which exciting new features are available to you today.

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Topics: Industry News, Managed Security Services, Continuum Security

BIG Announcement Tomorrow at 12:00pm EST

Posted by Lily Teplow on June 13, 2018

Something Big is Coming

 

Continuum will be making a BIG announcement on June 14, 2018 at 12:00pm EST. Mark your calendars, you’re going to want to hear this.

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Topics: Industry News

FBI Issues Cyber Attack Warning to US Businesses

Posted by Brian Downey on May 25, 2018

FBI-Issues-Cyber-Attack-Warning-to-US-Businesses

On Friday, the FBI issued a formal warning about a cyber attack that has the potential to compromise hundreds of thousands of home and small office routers worldwide.

As an MSP servicing small- and medium-sized businesses, your clients could be affected. This post will cover what MSPs need to know about this cyber attack warning, as well as how you should handle the issue with your clients.

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Topics: Cybersecurity and Threat Management, Industry News

Watch Out for This Royal Wedding Scam

Posted by Lily Teplow on May 25, 2018

Watch Out for This Royal Wedding Scam

Ever since Prince Harry and Meghan Markle tied the knot last Saturday, my news feed has been flooded with Royal Wedding coverage, updates, opinion articles and quizzes. In fact, one of the quizzes I came across the other day was titled, “What’s Your Royal Guest Name?”

Seemingly innocent, this quiz provides you with “your new royal identity,” and has since swept the Internet. But, what makes this quiz so cleverly dangerous is that unbeknownst to those who are participating, their answers could help scammers get their hands on some sensitive data.

While it’s likely that you and your clients may not be taking quizzes like these (or maybe you are, I don’t judge), it’s yet another example of the power of social engineering and how easily people can be duped into divulging personal information. In this post, I’ll cover how this scam works and what you and your clients should look out for.

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Topics: Information Security, Industry News

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