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Empowering Your MSP Business to Grow and Prosper—One Post at a Time

The-Ultimate-Guide-to-Success-in-Managed-IT-Services


Featured Post

The Ultimate Guide to Success in Managed IT Services

What are the fundamentals to building a profitable managed IT services business? Keep reading to discover the four key ingredients for success.

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Exciting IT Channel Progress: What the CMIT Acquisition Means for MSPs

Posted by Meaghan Moraes on January 10, 2019

Exciting-IT-Channel-Progress-What-the-CMIT-Acquisition-Means-for-MSPs

2019: what a time to be in the managed services industry. With the rise of cyber security, the quest to solve the skills gap, and increased investment in mergers and acquisitions to name a few, there's been a lot of fascinating movement as of late—and Continuum and our partners are here for it. 

The recent acquisition of CMIT Solutions by private equity firm Craftmans Capital speaks to this exciting time. Read on for more details on this new development and advice for MSPs working to find that secret recipe for success in this market.

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Topics: Managed Security Services, Mergers and Acquisitions, IT Service Delivery

5 Cyber Security Realities that Didn’t Exist 5 Years Ago

Posted by Meaghan Moraes on January 3, 2019

5 Cyber Security Realities

A lot can change in five years. Think of where we are today—now flash back five years to 2014. What was happening? The Winter Olympics in Sochi, the Ice Bucket Challenge, and we were only on iPhone 6. The world looked a bit differently then, and business concerns and priorities were different too—especially for small-to-medium-sized businesses (SMBs).

In 2014, customer acquisition and retention and business growth were top goals for SMBs, top IT priorities were social media and mobility solutions, and within the top five challenges for SMBs was data protection, recovery and business continuity. It’s interesting to compare these areas to SMB budgeting priorities for 2019.

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Topics: Cybersecurity and Threat Management, Cyber Security, Information Security, Managed Security Services

2019 Will Be (Another) Year of Security: Will You Be Ready?

Posted by Joseph Tavano on December 18, 2018

2019-Will-Be-Another-Year-of-Security

In the early 2000s, cloud architecture and the advent of cloud-supported technology poised IT service providers to expect a major disruption in both their service delivery and business models. That didn’t happen; cloud-based technology integrated into the channel comfortably, supporting and strengthening IT business objectives and evolving the role of the managed IT service provider.

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Topics: Cybersecurity and Threat Management, Managed Security Services

8 Security Metrics All MSPs Should Be Tracking

Posted by Lily Teplow on December 11, 2018

8 Security Metrics All MSPs Should Be Tracking

As you begin to offer clients with a comprehensive cyber security solution, one of the first steps you should take is to identify which security metrics you need to measure. Why? Because you simply can’t manage what you don’t measure.

While some aspects of security—such as the integrity of the solution or provided peace of mind—may be difficult to quantify, below we’ve compiled eight essential security metrics that every MSP should be tracking.

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Topics: Cybersecurity and Threat Management, Managed Security Services

A 5-Step Guide to Going to Market with Your Security Solution

Posted by Joseph Tavano on December 4, 2018

A 5-Step Guide to Going to Market with Your Security Solution

Most MSPs who have some experience in the channel understand what it takes to start offering new products to their clients; whether it is a new service, an add-on or additional form of IT support, the rollout can differ greatly. However, when it comes to offering an advanced security solution, there is little comparison—it is an entire category of products and services that are being introduced.

In order to successfully go to market in the cyber security space, MSPs need to solidify a plan well in advance of their solution’s public availability.

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Topics: Managed Security Services, Cybersecurity and Threat Management, Sales and Marketing

13 Essentials for Building a Cyber Security Offering

Posted by Joseph Tavano on November 20, 2018

13 Essentials for Building a Cyber Security OfferingIn the modern world of advanced cyber security, you’ll need a lot more than consumer-grade antivirus and firewall applications to get the job done. Your clients have entrusted you with the logistics surrounding the safety and security of their IT environment, and to that end, you’ll need to arm yourself with the right stack of software and services to best protect them.

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Topics: Cybersecurity and Threat Management, Managed Security Services

Where Does the Managed Services Market Stand Today?

Posted by Joseph Tavano on November 6, 2018

Where-Does-the-Managed-Services-Market-Stand-Today-

In the last quarter of 2018, it should come as a surprise to no one that the managed services market is changing, and the catalyst for that change is cyber security. This year, market dynamics and emerging trends came to a head to cause meaningful disruption in the managed services in the industry. So, where does the managed services market stand today? To understand that, it’s important to see how we got here.

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Topics: Cybersecurity and Threat Management, Managed Security Services

Understanding the Essential Eight: Configuring Microsoft Office Macro Settings and Restricting Administrative Privileges

Posted by Elliot Seeto on October 25, 2018

Understanding the Essential Eight: Configuring Microsoft Office Macro Settings and Restricting Administrative Privileges

In our previous post about understanding the Essential Eight, we covered best practices on application whitelisting and user application hardening. In case you missed it, you can read it here.

This week, we want to take you through why you should consider configuring Microsoft Office macro settings and restrict administrative privileges to prevent malware delivery and limit the extent of security incidents.

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Topics: Cybersecurity and Threat Management, Managed Security Services

How Do Businesses Stand a Chance Against Today’s Cyber Security Landscape?

Posted by Lily Teplow on October 24, 2018

How Do Businesses Stand a Chance Against Today’s Cyber Security Landscape?

Ah security. We constantly hear and talk about it, yet it continues to be the piece of the puzzle that so many companies struggle with. It’s such a major issue, in fact, that the entire month of October has been named National Cyber Security Awareness Month—and this week, we’re focusing on the importance of securing critical infrastructure from cyber threats. However, many businesses fail to do so without the help of an MSP.

There’s a clear need for more advanced cyber security in the SMB market—a topic that was covered on a recent episode of MSP Radio. Hosts Brandon and Joe were joined by Al Silva, CEO of Murphy, McKay & Associates, where he shared his perspective on why today’s businesses need better security and how you as an MSP can approach those conversations. Keep reading for the highlights of this episode.

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Topics: Cybersecurity and Threat Management, Managed Security Services

3 Security Sales Pitch Tips to Help You Win the MSP Shark Tank

Posted by Lily Teplow on August 22, 2018

3 Security Sales Pitch Tips to Help You Win the MSP Shark Tank

There’s no denying the need for advanced cyber security services in today’s IT landscape—but that doesn’t mean your security solution will sell itself. Without the right sales pitch, it may be difficult to convince prospects (or existing customers) that it’s time to invest in IT security.

In this post, we’ll explore how to enhance your cyber security sales pitch to drive better outcomes, and we’ll also give away tricks of the trade if you’re looking to enter our MSP Shark Tank contest at Navigate 2018 to win $15k!

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Topics: Sales and Marketing, Managed Security Services

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