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Empowering Your MSP Business to Grow and Prosper—One Post at a Time

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Featured Post

The Ultimate Guide to Success in Managed IT Services

What are the fundamentals to building a profitable managed IT services business? Keep reading to discover the four key ingredients for success.

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Where Does the Managed Services Market Stand Today?

Posted by Joseph Tavano on November 6, 2018

Where-Does-the-Managed-Services-Market-Stand-Today-

In the last quarter of 2018, it should come as a surprise to no one that the managed services market is changing, and the catalyst for that change is cyber security. This year, market dynamics and emerging trends came to a head to cause meaningful disruption in the managed services in the industry. So, where does the managed services market stand today? To understand that, it’s important to see how we got here.

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Topics: Cybersecurity and Threat Management, Managed Security Services

Understanding the Essential Eight: Configuring Microsoft Office Macro Settings and Restricting Administrative Privileges

Posted by Elliot Seeto on October 25, 2018

Understanding the Essential Eight: Configuring Microsoft Office Macro Settings and Restricting Administrative Privileges

In our previous post about understanding the Essential Eight, we covered best practices on application whitelisting and user application hardening. In case you missed it, you can read it here.

This week, we want to take you through why you should consider configuring Microsoft Office macro settings and restrict administrative privileges to prevent malware delivery and limit the extent of security incidents.

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Topics: Cybersecurity and Threat Management, Managed Security Services

How Do Businesses Stand a Chance Against Today’s Cyber Security Landscape?

Posted by Lily Teplow on October 24, 2018

How Do Businesses Stand a Chance Against Today’s Cyber Security Landscape?

Ah security. We constantly hear and talk about it, yet it continues to be the piece of the puzzle that so many companies struggle with. It’s such a major issue, in fact, that the entire month of October has been named National Cyber Security Awareness Month—and this week, we’re focusing on the importance of securing critical infrastructure from cyber threats. However, many businesses fail to do so without the help of an MSP.

There’s a clear need for more advanced cyber security in the SMB market—a topic that was covered on a recent episode of MSP Radio. Hosts Brandon and Joe were joined by Al Silva, CEO of Murphy, McKay & Associates, where he shared his perspective on why today’s businesses need better security and how you as an MSP can approach those conversations. Keep reading for the highlights of this episode.

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Topics: Cybersecurity and Threat Management, Managed Security Services

3 Security Sales Pitch Tips to Help You Win the MSP Shark Tank

Posted by Lily Teplow on August 22, 2018

3 Security Sales Pitch Tips to Help You Win the MSP Shark Tank

There’s no denying the need for advanced cyber security services in today’s IT landscape—but that doesn’t mean your security solution will sell itself. Without the right sales pitch, it may be difficult to convince prospects (or existing customers) that it’s time to invest in IT security.

In this post, we’ll explore how to enhance your cyber security sales pitch to drive better outcomes, and we’ll also give away tricks of the trade if you’re looking to enter our MSP Shark Tank contest at Navigate 2018 to win $15k!

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Topics: Sales and Marketing, Managed Security Services

How to Address Top SMB Cyber Security Challenges

Posted by Lily Teplow on August 17, 2018

How to Address Top SMB Cyber Security Challenges

When it comes to cyber security, the threats themselves—ransomware, phishing, etc.—are nothing we haven’t seen before. What is new, though, is the scope and the increased threat to small- and medium-sized businesses (SMBs).

Most SMBs today have a false sense of confidence; they don’t see themselves as worthy targets and assume they have nothing of value to an attacker. However, this leaves hackers thinking: “all the better to eat you with, my dear.”

But why is it that SMBs aren’t properly protected against today’s threats? Why are they so hesitant to change their cyber security strategy? To answer these questions, we did a little research into SMB security trends. Read on to learn which challenges they face and how you can position your managed security services as the solution.

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Topics: SMB Trends, Cybersecurity and Threat Management, Managed Security Services

PGA of America Servers Hacked as Part of Ransom Scheme

Posted by Lily Teplow on August 14, 2018

PGA of America Servers Hacked as Part of Ransom Scheme

In an increasingly dangerous era of cybercrime, hackers have now found a new target: major golf tournaments. On August 8, news broke about the latest hacking attack against the Professional Golfers Association (PGA) servers, locking files and demanding ransom just days before the competition took place.

As an MSP, hacking and ransomware are not new concepts. However, news headlines typically only cover enterprise-level attacks, now including the PGA of America. So, how can you bring a major news story like this down to your SMB clients’ level?

In this post, we’ll take a closer look at the PGA server hack and how you can use this story to bring awareness to the need for your managed security services.

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Topics: Industry News, Cybersecurity and Threat Management, Managed Security Services

5-Step Strategy for Selling Cybersecurity to SMBs

Posted by Aaron Branson on August 3, 2018

5-Step Strategy for Selling Cybersecurity to SMBs

How do you successfully sell cybersecurity to small-to- medium sized businesses (SMBs)? First, try saying that five times fast! If you’re a managed IT services provider (MSP) looking to grow revenue through managed security, you’ve come to the right place.

 

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Topics: Sales and Marketing, Cyber Security, Managed Security Services

Ask the Experts: How Do I Sell Managed Security Services?

Posted by Lily Teplow on August 2, 2018

Ask the Experts: How Do I Sell Managed Security Services?

Did you know that almost 70 percent of organizations don’t believe their basic security software can block today’s cyber threats? What’s more, nearly half of the security risk that organizations face stems from having multiple security vendors and products. But what does this mean for you, the MSP?

There’s a ripe opportunity with managed security services. Adding security to your portfolio will not only allow you to better protect your clients, but also step in as their all-inclusive IT and security provider. So, how can you get there?

I’ve asked a couple of experts to share their advice and help answer the question that’s crossing every MSP’s mind: how do I sell managed security services?

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Topics: Sales and Marketing, Managed Security Services

Redefining Cyber Security: Win SMB Clients with The Right Message

Posted by Meaghan Moraes on July 26, 2018

Redefining Cyber Security: Win SMB Clients with The Right Message

Your clients are the main target of today’s ever-evolving cyber attacks, so why isn’t selling managed security services easier? To effectively market and sell your cyber security offering, you have to change the SMB mindset with the right positioning strategies.

In our recent webinar, Redefining Cyber Security: Win SMB Clients with The Right Message, we walked through cyber security go-to-market tips for MSPs as well as security conversation talking points to ensure SMB clients are on board. Here is a recap of the key takeaways you can leverage in your business.

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Topics: Cybersecurity and Threat Management, Managed Security Services, Webinar Highlights

Preparing Your MSP for Security: Tips from an Expert

Posted by Brandon Garcin on July 24, 2018

Preparing Your MSP for Security: Tips from an Expert

On a recent episode of MSP Radio, Joe and I sat down with Brian Downey, Senior Director of Product Management at Continuum, and mastermind about all things cyber security. Following the news of our acquisition of CARVIR and adding a suite of products to Continuum Security, Brian joined us to talk more about the security space and how MSPs can take advantage of the emerging cyber security category.

Keep reading for our key takeaways and tidbits of advice from Brian, and listen to the full episode below!

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Topics: Cybersecurity and Threat Management, Continuum Security, Managed Security Services, Podcast

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