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Empowering Your MSP Business to Grow and Prosper—One Post at a Time

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Featured Post

The Ultimate Guide to Success in Managed IT Services

What are the fundamentals to building a profitable managed IT services business? Keep reading to discover the four key ingredients for success.

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How to Turn Your Business Into a Resilient One

Posted by Arnie Bellini on September 20, 2018

How to Turn Your Business Into a Resilient One

You’re in business to make money, but that’s not the only reason you started this professional adventure. Maybe you’re looking for a way to create a legacy to pass on to your family, or you’re hoping to fund your retirement. Maybe your business is helping you send your kids to college, provide a better lifestyle, or help you fund your favorite hobbies.

Whatever your business does for your life, being resilient in business makes it all work. Our industry changes so quickly that it can be hard to predict and stay ahead of changes, but business resiliency is the key to meeting and exceeding your business goals.

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Topics: Business Development and Growth, Navigate 2018

5 Things Everyone Gets Wrong About Anti-Virus

Posted by Migo Kedem on September 18, 2018

5 Things Everyone Gets Wrong About Anti-Virus

It shouldn't be news to anyone that cyber threats are on the rise. As advanced hacking techniques continue to proliferate in the wild, the requirement to have an effective security solution has never been more pressing.

With the market awash with vendors making bold claims, and news stories making even bolder headlines, it can be hard to separate the fact from the fiction. If you're new to offering endpoint security, here are five basic things you need to know to ensure that you get right about the options available.

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Topics: Cybersecurity and Threat Management, Navigate 2018

What Is Cryptomining and How to Protect Against It

Posted by Casey Ulaky on September 11, 2018

What Is Cryptomining and How to Protect Against It

Regardless of your background or industry, it’s likely that you’ve heard of Bitcoin and other virtual currencies over the past several years. We’ve all seen the news lately—cryptocurrency mining attacks are on the rise. To better protect against these threats, let’s first take a step back and define some of the terms you may come across.

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Topics: Cybersecurity and Threat Management, Navigate 2018

3 Essential Solutions for the MSP Toolkit

Posted by David Dufour on September 4, 2018

3 Essential Solutions for the MSP Toolkit

Just like any other business, running a successful managed service equates to profitability. It should come as no surprise, then, that guaranteeing client satisfaction, promoting retention, and presenting opportunities for increasing recurring revenue are central to the MSP mission.

What are the most important tools in an MSP’s toolkit for ensuring that clients are happy, they stick around, and they grow their contribution to a business? It turns out, they’re the same tools that help MSPs widen profit margins by spending less time on remediation per client. The more time that’s freed up, the more clients you can take on without incurring additional personnel costs, while still offering the most efficient and effective protection possible.

Here are three must-haves for making that happen:

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Topics: Cybersecurity and Threat Management, Navigate 2018

Continuum's Navigate Sells Out for the Fifth Year in a Row

Posted by Lily Teplow on August 30, 2018

Continuum's Navigate Sells Out for the Fifth Year in a Row

We’re excited to announce that Navigate 2018 is officially sold out! With the conference fast approaching, this year is bound to be the best one yet. 

Attendees can expect a uniquely partner-centric experience, featuring content that’s tailored for your success, direct access to Continuum’s leadership team, collaborative networking opportunities, and much more. While tickets to Navigate 2018 are sold out, you may still have a chance to attend. Keep reading to discover what’s in store for this year’s Navigate and how you can get your chance to be there yourself.

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Topics: Navigate 2018

How to Protect Against Sophisticated Hackers

Posted by Chris Crellin on August 23, 2018

How to Protect Against Sophisticated Hackers

Cyber attacks are getting more complex and sophisticated every day. Criminals used to take a spray-and-pray approach, casting a wide net and relying on a large volume of unsophisticated targets falling for an attack, unintentionally giving away sensitive information or downloading malware. But, as defenses got better at blocking this type of attack, hackers learned to adapt.

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Topics: Cybersecurity and Threat Management, Navigate 2018

How to Become a More Proactive IT Provider

Posted by Alex Hoff on August 21, 2018

How to Become a More Proactive IT Provider

Being proactive is one of the service pillars at the heart of the modern MSP business model.

But, similar to other vital concepts like responsiveness, flexibility, and business enablement, proactivity can mean something different to every MSP. In our view, it means knowing about problems before your clients do—and it’s an attitude that can help you align every aspect of your offering.

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Topics: Remote Monitoring and Management, Service Delivery and Operational Efficiency, Navigate 2018

4 Reasons to Attend Navigate 2018: The Weekly Byte [VIDEO]

Posted by Brandon Garcin on August 20, 2018

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Navigate is Continuum’s annual user conference—and it’s packed with great content, networking opportunities, and actionable insights that attendees can leverage across a number of key aspects of their businesses. Tune into this episode of The Weekly Byte to discover four can’t-miss attractions at Navigate 2018!

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Topics: The Weekly Byte, Navigate 2018, Continuum

How Managed Power Eliminates the Power Trip and Enables Efficiency for MSPs

Posted by John Tippett on August 15, 2018

How Managed Power Eliminates the Power Trip and Enables Efficiency for MSPs

For MSPs to be successful and as profitable as possible, getting the most efficiency from their time is a necessity. From networking, to remote monitoring, to professional services automation, to business continuity and disaster recovery, the more intuitive and time-saving their products are, the better.

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Topics: Service Delivery and Operational Efficiency, Navigate 2018

6 Things MSPs Should Know About Checklists

Posted by Joshua Oakes on August 9, 2018

IT-Glue_6-Things-MSPs-Should-Know-About-Checklists

Getting things done is an essential part of being in business. But it’s not as easy as it sounds. Increased task complexity, combined with the need to delegate, creates situations where you have to trust others on your team to perform essential tasks.

At IT Glue, we’ve found that the best way to make sure that everything gets done, in the right order, is by using checklists. For those in the know, checklists are powerful tools. For those not in the know, they’re probably used mostly for grocery shopping. Let’s take a look at some things you might not know about the humble checklist.

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Topics: Business Development and Growth, Service Delivery and Operational Efficiency, Navigate 2018

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