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Empowering Your MSP Business to Grow and Prosper—One Post at a Time

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Featured Post

The Ultimate Guide to Success in Managed IT Services

What are the fundamentals to building a profitable managed IT services business? Keep reading to discover the four key ingredients for success.

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How to Boost Business with Network Assessments

Posted by Mark Winter on October 4, 2018

How to Boost Business with Network Assessments

Our team occasionally encounters questions from Continuum partners about the difference between our network assessment tools that are available to them from Continuum, and the reports available through Continuum’s RMM software. While both systems are looking at a wide array of network and machine data and activity, the way they collect and report on that information is very different.

In this post, we’ll cover how network assessments work, and how you can leverage them as a tool for prospecting new clients and retaining your existing ones.

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Topics: Remote Monitoring and Management, Network Management

Network Visibility vs Network Monitoring: What’s the Difference and Why Does It Matter?

Posted by Alex Hoff on June 26, 2018

Network Visibility vs Network Monitoring: What’s the Difference and Why Does It Matter?

As an IT service provider, your customers are relying on you to minimize technology disruptions and ensure smooth performance for their business. While this is made possible through remote monitoring and management (RMM), there’s a core focus on maintaining the business’ most vital asset: the network.

This is why it’s vital to offer some sort of network monitoring service—but you can’t have complete monitoring without visibility, and you can’t have full visibility without monitoring. So, what’s the difference and why is it important?

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Topics: Remote Monitoring and Management, Network Management

How to Take Responsibility for Your Clients’ Networks

Posted by Alex Hoff on March 23, 2018

How to Take Responsibility for Your Clients’ Networks

Networks are more important than ever. A recent RightScale 2018 State of the Cloud report surveyed 997 tech pros and found 96 percent of respondents use cloud services, and 81 percent have a multi-cloud strategy. And, the report indicated companies are now running the majority of their workloads in the cloud.

With more data and systems in the cloud, there’s an opportunity for you as a managed services provider to boost your clients’ efficiency and scalability, but this can also increase risk. If the network goes down, your clients can’t function. As their MSP, they expect you to keep their network constantly running in the background, kind of like electricity. So how do you make sure clients can reach the cloud and stay productive? The answer is you own their networks—you take full responsibility for keeping them connected.

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Topics: Remote Monitoring and Management, Network Management

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