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What are the fundamentals to building a profitable managed IT services business? Keep reading to discover the four key ingredients for success.

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Understanding the Essential Eight: Patching Best Practices

Posted by Frank Bauer on September 6, 2018

Understanding the Essential Eight: Patching Best Practices

Last week, we introduced the Australian Cyber Security Centre (ACSC) Essential Eight and helped you understand what it is and why it’s important for your conversations with end clients.

The Essential Eight provides a baseline of mitigation strategies that organizations can use to protect their systems from cyber threats. This week, we’ll dive into a couple of these key strategies, specifically those around patching.

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Topics: Patching, Cybersecurity and Threat Management, Australia

Are Outdated Browsers Leaving Businesses Vulnerable? [CHART]

Posted by Lily Teplow on November 4, 2016


Users must regularly maintain, patch and update software, applications, plug-ins and more, but just how many businesses are overlooking this important security concern? In our latest chart, we reveal the percentage of users running outdated browsers. As you know, cybercriminals continually look for vulnerabilities to exploit in frequently used programs. Proper patch management, however, helps prevent devices from becoming compromised. So how do you have this conversation with potential clients, and which questions should you expect to answer?

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Topics: Patching, MSP Sales Chart, Information Security

Updates to Microsoft's Patching Process and the Impact on MSPs

Posted by Joseph Tavano on October 27, 2016

MS Patching.jpg

Microsoft has recently updated their decades-old standard patching process, which amounts to what some have called a “seismic” shift in the process. Now, windows patches will be deployed in a cumulative patch, without giving users the option to select and choose (or reject) individual patches throughout the process. This changes how end users, MSPs as well as software vendors and partners approach patching, leaving the entire channel to reassess their internal processes as a result of this shift.

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Topics: Patching, Podcast

11 Must-Know 'Critical' Patch Updates

Posted by Brandon Garcin on February 26, 2015


Over the past few months, we’ve seen the monthly ‘Patch Tuesday’ release several patch updates that have been rated ‘Critical.’ Whether you deploy your patches manually or automatically, it’s important for MSPs to stay up-to-date on recent 'Critical' patching updates. Your clients are depending on it!

Here are 11 of the most notable ‘Critical’ patch updates since December. 

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Topics: Information Security, Patching

Practicing Unsafe Patching: IT SNAFU Day 2

Posted by Brandon Garcin on December 11, 2014


Once upon a time, we didn’t have to worry about patching or software updates. We’d simply buy a computer, use it until it stopped working (or became obsolete), and then upgrade to the next model. And while this approach wasn’t particularly cost-effective, it certainly helped keep things simple.

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Topics: Patching

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