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The Ultimate Guide to Success in Managed IT Services

What are the fundamentals to building a profitable managed IT services business? Keep reading to discover the four key ingredients for success.

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4 Ways to Help Employees and Clients Fight Off Infections

Posted by Lily Teplow on November 28, 2018

4 Ways to Help Employees and Clients Fight Off Infections

Welcome to flu season, ladies and gents. As the weather grows colder and we find ourselves in confined quarters, many of us become sitting ducks for risk of illness. This is especially true in the office environment; we’re around each other for eight (maybe more) hours a day, sharing documents, keyboards, workstations, etc.

While we usually write about topics like how to prevent computer viruses and malware, this time around we’re sharing four tips to help you and your clients stay as healthy and germ-free as possible.

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Topics: Tech Quick Tips, Client Quick Tips

Phishing Scams: What You Need to Know to Avoid Them

Posted by Hunter Smith on April 11, 2018


As a managed IT services provider (MSP), there are a myriad of security threats that you and your clients face today. One threat that constantly comes up is phishing scams. These scams can be fairly simple, yet very effective at duping the user and capturing their private information. Even the slightest clue to a username and/or password can give hackers all they need to break into private systems and steal information from companies and individuals—and for this reason, it’s crucial to be aware of phishing schemes, tactics and best practices for avoidance.

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Topics: Tech Quick Tips, Data Protection, Information Security, Cybersecurity and Threat Management

Trick or Treat? 3 Child Safety Apps to Download for Halloween

Posted by Matt Mainhart on October 27, 2016

Trick or Treat? 3 Ways to Keep Kids Safe on Halloween.png

In the coming weeks, many small ghouls and goblins will be roaming the streets – each in search of tricks or treats. But you might be asking yourself, “What does Halloween have to do with my MSP business?” Well, many of the clients you work with are parents, and their children are planning to partake in the celebrations. Being the trusted business advisor that you are, don’t you want to provide them with helpful tips on how to keep their kids safe this Halloween? In your mission to best serve your clients, both professionally and personally, start with including this latest set of quick tips in your next newsletter send!

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Topics: Sales and Marketing, Tech Quick Tips, Client Quick Tips

4 Tools Designed to Prevent Screen Fatigue & Boost Employee Productivity

Posted by Matt Mainhart on October 3, 2016

Most if not all of us spend too much time in front of a screen. Televisions, smartphones, laptops – we are surrounded by screen, after screen, after screen. As a result, our relationship with technology can be bittersweet. As awesome as it is to have all of the information we ever needed right at our fingertips, our health and productivity depend on our ability to unplug.

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Topics: Client Quick Tips, Sales and Marketing, Tech Quick Tips

5 Awesome Windows Features You Never Knew Existed

Posted by Matt Mainhart on August 24, 2016

The PC users you serve depend on Windows® for their daily business processes, but they may only be using basic features and functionalities. What about those productivity hacks and secret tricks that make work more bearable? The masterminds over at Microsoft® are constantly thinking up new, innovative ways to optimize their operating system’s user experience. 

Have you shared these five special features, gestures and Easter eggs with your end clients? As their strategic advisor and virtual CIO (vCIO), you’ve been charged with helping them grow their profitability. To alleviate operational inefficiencies and technology time-sucks, include this latest set of technology quick tips in your next newsletter send!

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Topics: Tech Quick Tips, Client Quick Tips, Sales and Marketing

7 Steps to Avoid a CryptoWall or CryptoLocker Infection

Posted by Hunter Smith on June 9, 2016

The big words in malware these days are CryptoLocker and CryptoWall, the two stalwarts of an emerging group of malware known as “ransomware.” And that term is a very apt categorization of what this type of malicious software does: it literally holds your data and files hostage, demanding ransom payment in order to unlock and regain access to your personal information.

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Topics: Tech Quick Tips, Information Security, Data Protection, Cybersecurity and Threat Management

3 Ways to Stay Secure When Using the Cloud

Posted by Matt Mainhart on March 30, 2016

Last month, I wrote a blog post about how to better understand the cloud, what it is and what it does. This time, I'm covering how your clients can stay secure once they move to the cloud. Having the ability to connect from anywhere certainly has its advantages, but only if potential security risks are managed and thwarted. Do your clients know how to keep themselves and their company data safe in the cloud? Share these useful tips to help ease their transition and demonstrate your authority as their strategic business advisor!

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Topics: Tech Quick Tips, Cloud Computing, Client Quick Tips

Snapshot of Google Analytics Features, Benefits and Reports

Posted by Sagar Salot on March 24, 2016

As we explained in How to Sell Managed IT Services in 2016, sales start with a compelling website. You may think your site is fine as is, but what do the numbers say? If you're not regularly measuring website health, you'll have a hard time determining what is or isn't working and why or why not. Has there been growth in organic traffic to your solutions page over time? Are too many visitors leaving your website after only having viewed one page? Were there any unexpected dips in visits that you need to correct? 

In this short tech tips post, we'll be examining the benefits of Google Analytics, a free web analytics service that analyzes visitor traffic and provides the complete picture of your audience and their needs. Even if you already use Google Analytics, as all of you should, are you sure you're taking advantage of all its features, benefits and reports?

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Topics: Sales and Marketing, Tech Quick Tips

4 Ways to Increase Your Laptop Battery Life and Charge

Posted by Matt Mainhart on November 18, 2015

My laptop goes everywhere with me, but unfortunately, my wall outlets do not. Maybe someday I will develop some sort of super power where I can charge laptops with energy from my fists. You know, that power that developed when I was struck by lighting that one time?

*hears crickets*

Anyway, none of us are superheroes. We rely on our portable machines to keep us super-productive while on the go, but without power, we are dead in the water—like Superman holding Kryptonite! How can we keep the juice to a maximum and ensure the health of our laptop batteries?

Battle the evil villains that are stealing your laptop juice. Check out these Quick Tips, and share them with your clients!

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Topics: Tech Quick Tips, Client Quick Tips

Windows Server 2003 Becomes Extinct on July 14th

Posted by Mary McCoy on June 11, 2015


image source:

Don't Let Clients Keep Prehistoric Systems.

By now, I’m sure you’ve heard that Microsoft is retiring updates and patching for any system using Windows Server 2003 and Server 2003 R2 come July 14th. Still, how many of your clients have yet to evolve by migrating to a newer server OS? Once it's gone, it's gone. You can't rely on Dr. Hammond to bring it back to life in the form of some cloned hybrid version. About a year since its EOL date, and you don't see a Windows XP Park anywhere on Isla Nublar, do you?

Learn what Microsoft's latest end of support means for MSPs, why your clients should take action NOW to avoid having a short window of time to complete the lengthy Windows Server 2003 migration and, how you can make this a smoother, painless process for them without exhausting your own tech resources.

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Topics: Industry News, Tech Quick Tips

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