A group of Netezza veterans have reunited to form a new startup called Cazena. And move over Apple Watch, Windows has put out a wearable product as well! Check it out on this week's edition of IT Rewind!
IT Rewind Featured Stories:
Did our short segment leave you wanting more? Check out the original articles of stories we covered!
Continuum's Must-Read Blog Post This Week
A recent report from 451 Research states that they expect the market for Enterprise Mobility Management (EMM) to double in size by 2018. Currently, the market accounts for $3.8 Billion in revenue, and that’s expected to grow to $9.6 Billion in 2018.
Additionally, Gartner expects over 2.2 billion smartphone and tablet devices to ship in 2015, which towers over the prediction of 325 million PC’s expected to ship. What does this mean for MSPs? The opportunity for mobile device management has never been greater. Read more »
Lastest Continuum Content
Nobody can deny the importance of quality customer service in today’s business landscape. Customers today are more empowered than ever before, and one poor experience or frustrating phone call may be enough to convince them to take their business elsewhere. For MSPs, the message is clear: Your help desk offering better be up to par.
To be successful, however, there are a number of factors and considerations to keep in mind – the first of which is whether you’ll want to maintain an in-house help desk, or outsource to a third-party provider. To help you understand the core differences between an in-house and third-party help desk, we’ve created this informative infographic. Check it out, don’t hesitate to share using the embed code below, and let us know what your help desk offering looks like in the comments section! Read more »
What Else Is New in the IT Channel?
Now that you've seen our top picks for this week, here are some more stories that made headlines. Have a suggestion for a story that we should cover next week? Let us know by commenting below or tweeting @FollowContinuum or @BenDBarker!
Android makes moves:
Google Busts Its 'iOS 7 Move' with Android Lollipop
InfoWorld, @, Galen Gruman, @MobileGalen
Beware of "Backoff":
The 'Backoff' Malware Linked to Data Breaches Is Spreading
CIO, @, Jeremy Kirk
Look out, Outlook:
Cyberespionage Group Launches Sophisticated Phishing Attacks against Outlook Web App Users
Network World, @, Lucian Constantin