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Empowering Your MSP Business to Grow and Prosper—One Post at a Time

5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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VIDEO: Productive, Efficient, Reliable: NOCtopus

Posted October 10, 2014by Ben Barker

NOCtopus-1

Claude Computing (Brandon Garcin) was doing everything that he could to keep his MSP business afloat. But with a growing number of endpoints to manage and a lack of in-house technicians, Claude was fighting an uphill battle. Sleepless nights and early mornings brought Claude to the breaking point. That's when it happened. All of Claude's problems vanished when he became...The NOCtopus.

This film is rated RMM...



More NOCtober Fun!

 We've been promoting our NOC all month long, so if you missed some of the fun, catch up below!

 
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Mwaahahaha! NOCtor Evil knows how powerful Continuum's NOC is. Do you? #NOCtober #AustinPowers #IT

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That's a lot of technicians... We love our NOC! #NOCtober #Halloween #Fall #Tech

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What did you think of our NOCtopus movie trailer? Want more NOCtober movies? Have a funny video idea of your own?? We're all ears - just post a comment below!

All month long we're celebrating our NOC and the 650+ technicians who work tirelessly to deliver expert 24x7x365 service so that our partners' IT staff can focus on revenue-producing projects! 


RMM 101: Must-haves for Your IT Management Solution

 

Ben is a member of Continuum's marketing team. He specializes in blog content as well as video production. Ben is a graduate of Emerson College and a huge Boston sports fan.

RMM 101: Must-haves for Your IT Management Solution
MSP Guide to Managed Services SLAs  [white paper]
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