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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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What to Expect from the Internet of Things in 2015: MSPradio 40

Posted February 23, 2015by Nate Teplow


We've been hearing about the Internet of Things for some time now, but it's been more theory than actual practice, especially as it relates to the IT channel. So how can we expect the Internet of Things to take form in 2015?

On this episode of MSPradio, we welcome back Steve Hilton, Co-Founder and Managing Director of MachNation, an analyst firm covering the future of the Internet of Things. Steve tells us what we can expect to happen in 2015 and how that will affect MSPs and IT Solution Providers.

Tune in now!

 Want to learn about picking IoT Application Platforms? MachNation is hosting a live webinar on Feb. 25, 2015 at 11am ET. Register here!

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Nate Teplow is a Sr. Marketing Programs Manager at Continuum, responsible for overseeing Continuum partner communication initiatives, partner success campaigns and helping drive increased adoption of the Continuum platform. Nate's experience spans inbound marketing, content strategy, marketing communications and B2B lead generation. A proud Miami Hurricane alumni (whose football team is finally BACK), Nate enjoys staying active, traveling to new places and performing A/B tests.

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