NOC L2 Tech Support (AD/Exchange)

Location: Mumbai, India

Position Type: Full-Time

If you would like to apply for this position,
please send your resume to us at

Key Responsibilities

  • Troubleshooting - Windows 2003/2007/2010 or higher version Server, OS Knowledge - ADS, DNS, DHCP, Terminal Server & analyzing operating system Memory dump.
  • Installing, Administration & Troubleshooting Enterprise McAfee, Symantec, and EPO Antivirus.
  • Exchange 2003/2007/2010 Implementation & Troubleshooting
  • Backup Solution: VERITAS / Arc serve / NetBackup
  • Hands on working experience with Windows 2003 / Active Directory
  • Good experience in managing & troubleshooting Blackberry Enterprise Server
  • Document and migrate black berry Enterprise servers & building smart rules for monitoring of black berry servers.
  • Capable of troubleshooting BES in case of disaster recovery situations.
  • Basic hardware and networking knowledge.
  • Ability to communicate effectively both verbally and in writing

Required Qualifications

  • Good Communication.
  • Ready to work in 24*7 support
  • Excellent verbal and written communication skills

Desired Skills and Experience

  • 2+ years work experience
  • Ready to Work on rotational Shift.
  • Good Communication Skill Verbal and written.
  • Confident to handle assign responsibility.
  • Any graduate/under graduate can apply.

Educational Qualifications

  • Any Graduate

About Continuum

Continuum provides a leading SaaS-based managed services platform that managed services providers (MSPs) use to efficiently backup, monitor, troubleshoot, and maintain desktops, servers and other endpoints for small-and-medium-sized businesses. The comprehensive platform provides an intelligent remote monitoring and management (RMM) solution and an advanced backup and disaster recovery (BDR) offering - all integrated with an industry-leading network operations center (NOC) and U.S.- based world-class Help Desk, delivering a single, unified managed services experience.

The company currently employs more than 1,000 professionals worldwide, supports over 3,500 MSPs, and monitors more than a half a million endpoints. Continuum has also formed a non-profit foundation, called Continuum Veterans Foundation, which was established to provide financial support to local and national charities that focus on helping our veterans find jobs. The principal owner of Continuum is Summit Partners, a Boston-based growth equity firm that has raised more than $15 billion in assets. We are growing quickly and have offices in Boston MA, Cranberry Township PA, Houston TX, Thames Valley, UK and Mumbai, India.

Equal Opportunity Employer

Continuum Managed Services, LLC is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

To apply for this position, please send your resume to