Storage Analyst

Location: Mumbai, India

Position Type: Full-Time

If you would like to apply for this position,
please send your resume to us at jobs@continuum.net

Overview

As a Storage Analyst you work as part of a team that provides operational support for storage systems and requirements in the Corporate Datacenter. The Storage Analyst team is also responsible for communicating to management the operational status of the storage environment including performance, capacity, availability, failure rates, and other performance metrics. To be successful you will need a strong technical orientation; be a creative problem solver; be motivated to advance in the field; and work well in a team-oriented environment.

Key Responsibilities

As a Storage Analyst you are responsible for performance analysis, proactive troubleshooting and capacity planning for the storage environment. Your specific areas of responsibilities include:

  • Provide in depth working knowledge of data center solutions specifically Flexpod  technologies.
  • Provide strong working knowledge of virtualization as it relates to storage.
  • Perform monitoring and maintenance of overall storage environment.
  • Manage online data backups and the overall execution of retention policies.
  • Provide capacity planning, provisioning and evaluation of data layout on a daily basis.
  • Update process documentation and team websites.
  • Ensure documentation of entire storage environment and data replication relationships are current.
  • Work with peers/vendors on review of entire environment and executing initiatives to reduce failures, defects and improving overall performance.
  • Participate in a 24x7 on-call duty rotation.
  • Communicate with internal customers, peers, and managers regarding storage administration issues. 
  • Manage equipment tracking (e.g. racking, decommissioning, etc.).
  • Perform off-hour change controls. 
  • Work with experienced Systems Analysts on maintenance of environment.
  • Provide instructions and guidance on best practices to junior members of the team.
  • Use scripting languages to automate tasks and gather data.
  • Engage with on-site vendors on a need basis. Degree and scope of engagement with vendors will depend on the project.
  • Understand and Implement of Backup /Recovery & DR Technologies using different storage solutions.

Required Qualifications

  • A minimum of 5-8 years of experience is required; with a minimum of 3-5 years of NetApp Storage experience, including Virtualization experience.
  • Bachelor of Sciences Degree in Electrical Engineering or Computer Sciences, or related technical field is required; or equivalent experience.

  • Must have experience designing, implementing and supporting NetApp Flexpod technologies
  • Advanced Technical Certifications including knowledge of virtualization, networking, storage, and compute platforms.
  • Demonstrated ability to have completed multiple, moderately complex technical tasks.
  • Experience in a large data center with multiple terabytes of storage.
  • Excellent oral and written communication skills; including documentation.
  • Excellent interpersonal and leadership skills.


Knowledge of:

  • TCP/IP networking
  • NFS
  • NIS
  • DNS

  • Efficient user of Microsoft Office tools including Excel, Word, Outlook and Visio.
  • Knowledge of WAN data replication techniques.
  • Ability to work a 24x7 on-call rotation schedule.
  • Ability to work in any shift including nights, weekends and holidays as required.

Specialties:

  • Architecting and implementing datacenter technologies.
  • Managed datacenter services
  • FlexPod Architectures
  • Cisco UCS and Nexus Platforms
  • Storage architecture EMC and NetApp Storage Solutions with Clustered Ontap architecture.
  • VMware datacenter products

Certifications:

  • Vmware VCP / VMware Certified Advanced Professional 5 Preferable
  • NetApp Certified SAN Implementation Engineer
  • NetApp Certified Data Management Administrator
  • NCDA (NetApp Certified Data Administrator Clustered ONTAP)
  • NCIE-SAN (NetApp Certified Implementation Engineer Clustered ONTAP)

About Continuum

Continuum provides a leading SaaS-based managed services platform that managed services providers (MSPs) use to efficiently backup, monitor, troubleshoot, and maintain desktops, servers and other endpoints for small-and-medium-sized businesses. The comprehensive platform provides an intelligent remote monitoring and management (RMM) solution and an advanced backup and disaster recovery (BDR) offering - all integrated with an industry-leading network operations center (NOC) and U.S.- based world-class Help Desk, delivering a single, unified managed services experience.

The company currently employs more than 1,000 professionals worldwide, supports over 3,500 MSPs, and monitors more than a half a million endpoints. Continuum has also formed a non-profit foundation, called Continuum Veterans Foundation, which was established to provide financial support to local and national charities that focus on helping our veterans find jobs. The principal owner of Continuum is Summit Partners, a Boston-based growth equity firm that has raised more than $15 billion in assets. We are growing quickly and have offices in Boston MA, Cranberry Township PA, Houston TX, Thames Valley, UK and Mumbai, India.

Equal Opportunity Employer

Continuum Managed Services, LLC is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

To apply for this position, please send your resume to jobs@continuum.net.