Scaling for Success—Part I: Solving for Staffing, Skills and Growth

Underserved and Unprepared: The State of SMB Cyber Security in 2019 uncovers how cyber security has become a determining factor in whether an SMB is...

The Digital Disruption of Managed Services: Evolving Market Dynamics and the Need for Greater Cybersecurity

Underserved and Unprepared: The State of SMB Cyber Security in 2019 uncovers how cyber security has become a determining factor in whether an SMB...

How MSPs Win More Business with a vCIO Practice

Underserved and Unprepared: The State of SMB Cyber Security in 2019 uncovers how cyber security has become a determining factor in whether an SMB...

Underserved and Unprepared: The State of SMB Cybersecurity in 2019

Underserved and Unprepared: The State of SMB Cyber Security in 2019 uncovers how cyber security has become a determining factor in whether an SMB...

The Managed Services Go To Market Playbook for Office Equipment Dealers—Section I

MSP technicians find value in helping solve clients issues, but some work is more rewarding. Explore how to offload tasks to work on more strategic...

Address Challenges to Profitably Scale the SMB MSP Business Model

Underserved and Unprepared: The State of SMB Cyber Security in 2019 uncovers how cyber security has become a determining factor in whether an SMB is...

MSP Success Story: DS Tech
Business challenge

To help its customers achieve key business objectives, DS Tech needed to spend less time dealing with signal noise and RMM...

https://www.continuum.net/resources/partner-success-stories/ds-tech
Agitation. Pain. Burnout. How to proactively manage your day-to-day

MSP technicians find value in helping solve clients issues, but some work is more rewarding. Explore how to offload tasks to work on more strategic...

MSP Success Story: Network Coverage
Business challenge

To deliver optimal value for customers, Network Coverage needed a more reliable RMM platform and a more comprehensive service...

https://www.continuum.net/resources/partner-success-stories/network-coverage
Which Cloud Platform Is Right for Me?

Introduction

Cloud computing is a computing model where data is stored on remote servers accessed from the Internet. This remote computing platform...

https://www.continuum.net/resources/mspedia/which-cloud-platforms-is-right-for-me
MSP Success Story: Secure Network Services | Continuum
Business challenge

To maintain high standards while driving growth, SNS needed a way to ensure consistent quality and value without depending on...

https://www.continuum.net/resources/partner-success-stories/secure-network-services
MSP Success Story: MySherpa | Continuum
Business challenge

To play a more valuable role as a trusted technology advisor, MySherpa needed to shift resources from hands-on support to...

https://www.continuum.net/resources/partner-success-stories/mysherpa
Understanding Today’s Unified Threat Management (UTM) Landscape

What is Unified Threat Management?

In recent years, single security strategies have become incapable of keeping companies completely protected...

https://www.continuum.net/resources/mspedia/understanding-unified-threat-management-utm
Remote Monitoring & Management (RMM) Defined

What is RMM?

Remote monitoring and management (RMM), also known as network management or remote monitoring software, is a type of software designed...

https://www.continuum.net/resources/mspedia/remote-monitoring-management-rmm-explained
What Is a Network Operations Center (NOC)?

Overview

A network operations center, or NOC (pronounced “knock”), is a centralized location where IT technicians directly support the efforts of ...

https://www.continuum.net/resources/mspedia/network-operations-center-noc-explained
MSP Pricing Strategies

Introduction

Because of its impact on revenues, margins, business risk and marketplace commoditization (among other factors), pricing always seems to...

https://www.continuum.net/resources/mspedia/msp-pricing-strategies
Which Managed Services Verticals Should You Target?

Why Specialize in a Vertical?

When it’s time to grow their business, managed IT services providers face many decisions. One of the most important is...

https://www.continuum.net/resources/mspedia/managed-services-verticals-to-target
What Is Managed IT Services?

Introduction

Managed IT services allow businesses to delegate their IT operations to an expert third-party organization that specializes in handling...

https://www.continuum.net/resources/mspedia/managed-it-services-overview
How to Approach Managed IT Services SLAs

What is an SLA?

A service level agreement (SLA) is a contract between a managed IT services provider (MSP) and its client that outlines both parties'...

https://www.continuum.net/resources/mspedia/managed-it-service-level-agreements
The 411 on IT Help Desk Services & Solutions

Overview

A help desk is a centralized hub that connects end users with IT technicians in order to troubleshoot and resolve hardware and...

https://www.continuum.net/resources/mspedia/it-help-desk-services-and-solutions
How MSPs Can Benefit from Network Assessments

Overview

Network Assessments are an important part of managed IT services, giving MSPs the ability to perform scans of their clients’ entire IT...

https://www.continuum.net/resources/mspedia/how-msps-benefit-from-network-assessments
HIPAA and the Healthcare Vertical Opportunity

Introduction

The Health Insurance Portability and Accountability Act, commonly known as HIPAA, is the law that sets rules, guidelines, and standards...

https://www.continuum.net/resources/mspedia/resources/mspedia/hipaa-and-the-healthcare-vertical-opportunity
Getting Started with MSP Marketing

INTRODUCTION

When it comes to new customer acquisition in the managed IT services market, effective sales is only half the battle—great marketing is...

https://www.continuum.net/resources/mspedia/getting-started-with-msp-marketing
Everything You Need to Know about Mobile Device Management (MDM)

Overview

In just a few short years, the way mobile devices are used by employees has shifted dramatically. Increasingly, employees are bringing their...

https://www.continuum.net/resources/mspedia/everything-to-know-about-mobile-device-management-mdm
Everything You Need to Know about Backup and Disaster Recovery (BDR)

Overview

At some point, all computer hardware fails. It’s a fact of life. Whether it’s from age or accident, data loss is inevitable when hardware...

https://www.continuum.net/resources/mspedia/everything-to-know-about-backup-and-disaster-recovery-bdr
Everything MSPs Need to Know about PCI DSS Compliance

Overview

PCI DSS, which stands for the Payment Card Industry Data Security Standard, ensures all companies maintain a secure environment if they...

https://www.continuum.net/resources/mspedia/everything-msps-need-to-know-about-pci-dss-compliance
Everything MSPs Need to Know About Endpoint Protection

What is Endpoint Protection?

Endpoint protection, also known as endpoint security, is a solution or process that secures and protects various...

https://www.continuum.net/resources/mspedia/everything-msps-need-to-know-about-endpoint-protection
Everything Managed IT Service Providers Need to Know About Ransomware

What is Ransomware?

Ransomware is malicious code that is used by cybercriminals to launch data kidnapping and lockscreen attacks. The motive for...

https://www.continuum.net/resources/mspedia/everything-msp-need-about-ransomware
Cybercrime & Security Overview: Terms, Trends, Statistics, and Takeaways

Introduction

For businesses, cybercrime falls into two major areas. The first comes in the form of attacks against computer hardware and software...

https://www.continuum.net/resources/mspedia/cybercrime-and-security-overview
Cybercrime & Security Overview: Terms, Trends, Statistics, and Takeaways

Introduction

For businesses, cybercrime falls into two major areas. The first comes in the form of attacks against computer hardware and software...

https://www.continuum.net/resources/mspedia/hipaa-and-the-healthcare-vertical-opportunity-0
MSP Success Story: Tyneso | Continuum
Business challenge

When Tyneso’s services model bogged down in day-to-day firefighting, the firm needed a way to shift to higher-level customer...

https://www.continuum.net/resources/partner-success-stories/tyneso
MSP Success Story: Onebyte | Continuum
Business challenge

To deliver greater value for its customers, Onebyte needed to move beyond constant break-fix tickets and play a more active...

https://www.continuum.net/resources/partner-success-stories/onebyte
MSP Success Story: Evolve IT | Continuum
Business challenge

To shift focus to customer relationships and business development, Evolve IT Australia needed to find a partner to offer...

https://www.continuum.net/resources/partner-success-stories/evolve-it-success-story
HIPAA and the Healthcare Vertical Opportunity

Looking to learn more about HIPAA and how managed service providers can take advantage of a lucrative vertical?

https://www.continuum.net/resources/mspedia/hipaa-and-the-healthcare-vertical-opportunity
How to Approach Managed IT Services SLAs

Discover best practices for drafting and delivering a Managed IT Services SLA that will set each party up for success.

https://www.continuum.net/resources/mspedia/how-to-approach-managed-it-services-slas
MSP Success Story: Frontier Business Products | Continuum
Business challenge

As Frontier Business Products developed its MSP offerings, the company needed a platform and partner capable of providing...

https://www.continuum.net/resources/partner-success-stories/frontier-business-products
MSP Success Story: ZLAN Partners | Continuum
Business challenge

ZLan Partners needed to find the best available software, services, and access to technical support and expertise to power its...

https://www.continuum.net/resources/partner-success-stories/zlan
MSP Success Story: Pensar | Continuum
Business Challenge

To keep both its customers and its business healthy, Pensar needed an RMM partner who could provide round-the-clock support...

https://www.continuum.net/resources/partner-success-stories/pensar
MSP Success Story: Ratcliff IT | Continuum
Business challenge

Ratcliff IT wanted to expand its business beyond commodity IT services, but first the company needed a way to deliver...

https://www.continuum.net/resources/partner-success-stories/ratcliff-it
Underserved and Unprepared: The State of SMB Cyber Security in 2019

Underserved and Unprepared: The State of SMB Cyber Security in 2019 uncovers how cyber security has become a determining factor in whether an SMB...

MSP Success Story: Westtek Solutions | Continuum
Business challenge

Hands-on, labor-intensive support processes made it impossible for Westtek Solutions to provide comprehensive service while...

https://www.continuum.net/resources/partner-success-stories/westtek-solutions
Security: Business for you, Safety for your Clients

In this session, we will discuss the new Continuum Empower Assess Report which allows MSPs to have simple and effective conversations about...

https://www.continuum.net/resources/webinars/empower
15 Ways to Protect Your Business from a Cyber Attack

This infographic includes 15 important elements to help you ensure you’re offering the advanced security protections your clients need today....

Explaining Cyber Security to Your Clients

Download the eBook to learn who to effectively educate your clients on cyber security and clearly position your stance and services so you can...

Building Blocks for Success: Proven Tactics for MSP Growth

When it comes to success in business, luck has little to do with it. What can you do to focus your efforts and accelerate your growth trajectory?...

Continuum Fortify: 5-piece Product Datasheet Pack

Learn more about the products that comprise Continuum Fortify, the advanced cyber security solution, by downloading our 5-piece datasheet pack.

Daily Security Guidelines and Best Practices

When devising your cyber security plan of action to ensure your clients are protected from today’s evolving threats, do not overlook your daily...

Incident Response Overview & Planning

This eBook provides an incident response overview and key planning strategies to reduce your business’ cyber security risk level and proactively...

Top Cybersecurity Resources and Reading

As an IT service provider offering managed security services, it’s critical that you’re staying up-to-date on the latest cyber security trends and...

Targeting New Verticals: Understanding MSP Opportunities and Go-to-Market Strategies

If you have questions about offering managed services to verticals, Targeting New Verticals: Understanding MSP Opportunities and Go-to-Market...

The Weekly Byte: 5 Types of Videos to Include on Your MSP Website

Video is playing an increasingly important role in modern marketing strategies—and with good reason. Videos can be more dynamic and engaging than...

https://www.continuum.net/resources/podcast-network/5-types-of-videos-to-include-on-your-msp-website
Five Forces That Drive a Successful Managed Security Services Offering

The potential risks and damages associated with modern cyber attacks are escalating exponentially, and virtually every business has at least some...

White-Label Webinar Success Kit: Cybersecurity

This webinar success kit provides you with all the materials you need to promote and host your own webinar, helping you grow your influence in the...

Impact on Financial Performance of MSPs of Using a Master MSP

Service Leadership Inc., the leading financial and operational benchmark organization for MSPs and IT Solution Provider companies worldwide,...

The Proof Is in the Platform: Third-Party Analysis of Continuum MSPs

Service Leadership, Inc. CEO Paul Dippell provides takeaways for MSPs seeking top quartile financial performance. In addition, Continuum CEO...

https://www.continuum.net/resources/webinars/the-proof-is-in-the-platform
MSP Radio 145: How to Establish a Clear and Powerful Vision for Your Company

On this week's show, we welcome on Mike Paton from EOS Worldwide to discuss how MSPs can create a clear and powerful vision for their company. We...

https://www.continuum.net/resources/podcast-network/msp-radio-145-how-to-establish-a-clear-and-powerful-vision-for-your-company
MSP Radio 141: Hiring and Retaining Top Talent

On this episode, we chat with Ai-Li Lim, SVP of Human Resources at Continuum, about how you can find and retain top talent for your business. We also...

https://www.continuum.net/resources/podcast-network/msp-radio-141-hiring-and-retaining-top-talent
White-Label MSP Sales Presentation Deck

This white-label MSP sales deck provides you with everything you need to make your pitch and demonstrate your value to prospects. Download your...

Scaling for Success: The MSP Guide to Operational Efficiency

In this interactive eBook, we allow you to choose your own adventure by identifying the pain points and challenges that resonate most with your...

From Pain Points to Profit: Overcoming Growth Barriers with Continuum Recover

This interactive eBook explores three of the top BDR pain points MSPs are facing today, and outlines why Continuum Recover is ideally-suited to...

RMM 101: Must-Haves in Your IT Management Solution

In this eBook, we explore today’s dynamic RMM landscape and offer real-world insights and recommendations designed to help you find the perfect...

Cybersecurity Tips for Employees

Security is at the forefront of every managed IT services conversation these days. In this eBook you'll learn how to expertly position the value...

Continuum Command Overview Datasheet

Learn about Continuum Command and how our intelligent, NOC-supported platform can improve your operational efficiency and drastically reduce the...

Continuum Recover Overview Datasheet

Discover the fully-managed difference and explore how Continuum Recover can help you build a profitable and scalable backup and disaster recovery...

IntelliMon Overview Datasheet

Explore our proprietary IntelliMon Alerting technology—the intelligence engine behind Continuum Command—and discover how it reduce up to 80% of...

Help Desk Overview Datasheet

Find out how Continuum’s white-label Help Desk can extend your workforce and help you deliver professional 24x7x365 support and service to your...

Cybersecurity Sales Success Kit

This kit provides you with custom, white-label content you can leverage to tailor your pitch and grow revenue by cross-selling existing clients or...

Business Continuity Content Pack

Struggling to find the time to market and sell your backup and disaster recovery (BDR) solution? Our Business Continuity Content Pack is your...

Business Continuity: The MSP's Guide to Backup and Disaster Recovery

This comprehensive eBook traces the evolution of data backup and business continuity technologies, all while illustrating the important...

Explaining the Cloud to Your Clients

This eBook gives tips on explaining the cloud in a way that is digestible and relevant for their business. You’ll be able to answer questions...

MDM Overview Datasheet

Explore Continuum Command for Mobile, our mobile device management (MDM) offering, and uncover the keys to extending your RMM business beyond...

PSA Overview Datasheet

See how Continuum’s platform integrates with leading professional services automation (PSA) vendors to ensure you stay efficient and your tickets...

Opportunity Knocks: Why Office Equipment Dealerships Should Open the Doorway to Managed IT Services

This eBook explains why dealerships are in the perfect position to offer managed IT services, and outlines important steps to ensure your business...

Four Reasons Office Equipment Dealerships are Suited to Sell Managed IT Services

Download your copy of this eBook today to discover exactly how managed IT services can lead to increased growth and profitability for office...