Continuum Downloadable Resources

Featuring valuable insights about MSP sales and marketing, key technology and industry trends, business best practices and more, our downloadable assets contain the content you need to be successful. Browse our collection of eBooks, datasheets, plug-and-play templates and other resources below!

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Cybersecurity & Threat Management

Infographic

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15 Ways to Protect Your Business from a Cyber Attack

This infographic includes 15 important elements to help you ensure you’re offering the advanced security protections your clients need today. Furthermore, you can give this asset to your SMB clients as white-label content that they can then share with their employees.

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Cybersecurity & Threat Management

eBook

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Explaining Cyber Security to Your Clients

Download the eBook to learn who to effectively educate your clients on cyber security and clearly position your stance and services so you can instill trust, enable scalability and build a long term business relationship.

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Business Development & Growth

eBook

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Building Blocks for Success: Proven Tactics for MSP Growth

When it comes to success in business, luck has little to do with it. What can you do to focus your efforts and accelerate your growth trajectory? Download now!

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Business Development & Growth

eBook

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The Definitive Guide to Managed IT Services

Information Technology represents less than 10% of the global economy. The other 90% think of IT simply as a means to an end – even though they'd be hard pressed to run their company without their managed service providers (MSPs), aka You.

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Cybersecurity & Threat Management

eBook

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Continuum Security: 5-piece Product Datasheet Pack

Continuum Security is here! Learn more about the products that comprise this advanced cyber security solution by downloading our 5-piece datasheet pack. Download the pack now to quickly get up-to-speed and capitalize on Continuum Security.

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Cybersecurity & Threat Management

eBook

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Daily Security Guidelines and Best Practices

When devising your cyber security plan of action to ensure your clients are protected from today’s evolving threats, do not overlook your daily routine. Download the eGuide, which provides a complete checklist to effectively secure your people, process and technology on a daily basis.

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Cybersecurity & Threat Management

eBook

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Incident Response Overview & Planning

This eBook provides an incident response overview and key planning strategies to reduce your business’ cyber security risk level and proactively minimizing damage. Download now to create a solid incident response plan!

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Cybersecurity & Threat Management

eBook

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Top Cybersecurity Resources and Reading

As an IT service provider offering managed security services, it’s critical that you’re staying up-to-date on the latest cyber security trends and advancements.Download these resources now to instantly access top cyber security content!

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Business Development & Growth

eBook

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Targeting New Verticals: Understanding MSP Opportunities and Go-to-Market Strategies

If you have questions about offering managed services to verticals, Targeting New Verticals: Understanding MSP Opportunities and Go-to-Market Strategies starts to offer answers. Download now!

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Cybersecurity & Threat Management

eBook

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Five Forces That Drive a Successful Managed Security Services Offering

The potential risks and damages associated with modern cyber attacks are escalating exponentially, and virtually every business has at least some level of vulnerability today.

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Cybersecurity & Threat Management

White-Label Content

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White-Label Webinar Success Kit: Cybersecurity

This webinar success kit provides you with all the materials you need to promote and host your own webinar, helping you grow your influence in the market. Download this success kit today to strengthen your webinar strategy, share your expertise and generate more sales leads!

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Business Development & Growth

White Paper

SLI White Paper
Impact on Financial Performance of MSPs of Using a Master MSP

Service Leadership Inc., the leading financial and operational benchmark organization for MSPs and IT Solution Provider companies worldwide, recently analyzed empirical data to determine how Continuum partners' financial performance compares to other MSPs.

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Sales & Marketing

White-Label Content

White-Label MSP Sales Presentation Deck
White-Label MSP Sales Presentation Deck

This white-label MSP sales deck provides you with everything you need to make your pitch and demonstrate your value to prospects. Download your copy today to help showcase your value and accelerate your MSP sales opportunities.

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Help Desk

Infographic

Tired of Resolving Level 1 Support Issues? infogprahic
Help Desk Infographic

Are you spending too much time resetting passwords and resolving other level 1 issues for users? This infographic showcases the value of Continuum’s Help Desk and the types of issues we’re able to absorb 24x7x365.

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Business Development & Growth

eBook

Scaling For Success eBook
Scaling for Success: The MSP Guide to Operational Efficiency

In this interactive eBook, we allow you to choose your own adventure by identifying the pain points and challenges that resonate most with your unique business—and learning how to overcome them.

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Backup & Disaster Recovery

eBook

Overcoming backup and disaster recovery growth barriers
From Pain Points to Profit: Overcoming Growth Barriers with Continuum BDR

This interactive eBook explores three of the top BDR pain points MSPs are facing today, and outlines why Continuum BDR is ideally-suited to help you overcome them.

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Sales & Marketing

eBook

Complete guide to marketing for managed service providers
The Complete Guide to MSP Marketing

This eBook contains everything you need to develop a basic understanding of some of today’s most important marketing concepts—including inbound marketing, engagement marketing, how to identify your target market, and more!

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Remote Monitoring & Management

eBook

Remote Monitoring and Management 101
RMM 101: Must-Haves in Your IT Management Solution

In this eBook, we explore today’s dynamic RMM landscape and offer real-world insights and recommendations designed to help you find the perfect platform.

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Cybersecurity & Threat Management

eBook

Cybersecurity Tips eBook
Cybersecurity Tips for Employees

Security is at the forefront of every managed IT services conversation these days. In this eBook you'll learn how to expertly position the value of your managed security services offering and educate clients.

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Remote Monitoring & Management

Datasheet

Continuum RMM Overview Datasheet
Continuum RMM Overview Datasheet

Learn about Continuum RMM and how our intelligent, NOC-supported platform can improve your operational efficiency and drastically reduce the number of tickets your techs manage.

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Backup & Disaster Recovery

Datasheet

Continuity247 Overview Datasheet
Continuum BDR Overview Datasheet

Discover the fully-managed difference and explore how Continuum BDR can help you build a profitable and scalable backup and disaster recovery business.

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Remote Monitoring & Management

Datasheet

IntelliMon Overview Datasheet
IntelliMon Overview Datasheet

Explore our proprietary IntelliMon Alerting technology—the intelligence engine behind our Continuum RMM platform—and discover how it reduce up to 80% of the alerts and false positives generated by other tools.

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Help Desk

Datasheet

Help Desk Overview Datasheet
Help Desk Overview Datasheet

Find out how Continuum’s white-label Help Desk can extend your workforce and help you deliver professional 24x7x365 support and service to your end users—without needing to expand your in-house team.

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Cybersecurity & Threat Management

White-Label Content

Cybersecurity Sales Success Kit
Cybersecurity Sales Success Kit

This kit provides you with custom, white-label content you can leverage to tailor your pitch and grow revenue by cross-selling existing clients or attracting new prospects to your security offering.

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Backup & Disaster Recovery

White-Label Content

Business Continuity Content Pack
Business Continuity Content Pack

Struggling to find the time to market and sell your backup and disaster recovery (BDR) solution? Our Business Continuity Content Pack is your turnkey solution for sales and marketing reinforcement – helping you generate more BDR leads with minimal effort!

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Sales & Marketing

eBook

Getting Started with Content Marketing
Getting Started with Content Marketing Collection

This eBook collection contains four separate guides to help jumpstart your marketing efforts in blogging, content creation, social media and video production. These short, digestible guides provide high-level insights and best practices.

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Sales & Marketing

eBook

Website Optimization Guide
Getting Started With Website Optimization

When it comes to website optimization, it’s important to start with the basics. This eGuide collection includes four distinct guides designed to help you succeed in Web design, SEO (Search Engine Optimization), paid search and other digital marketing tactics.

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Remote Monitoring & Management

eBook

Patching Best Practices
Patching Best Practices

Patching is an important service MSPs provide to their end clients. This Patching Best Practices Guide will help you learn and execute best practices during every phase of patch deployment to ensure a dramatically higher patching success rate.

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Business Development & Growth

White-Label Content

Quick Tips
White-Label Quick Tips

These short, white-label resources cover a variety of topics to fit your clients’ specific needs. They’re designed to be shared on your website or in your next email send to help you generate new leads and strengthen existing client relationships.

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Business Development & Growth

White-Label Content

White-Label Charts
White-Label Charts

Featuring data from trusted third-party sources, these charts cover a variety of topics and can be customized with your logo and contact information. Download these charts today to strengthen your MSP sales presentation!

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Business Development & Growth

eBook

Pricing Profitably: Managed IT Services Pricing Strategies to Maximize Margins eBook
Pricing Profitably: Managed IT Services Pricing Strategies to Maximize Margins

This eBook provides an overview of leading managed service provider pricing and packaging strategies, and offers pros and cons of each to help you determine which approach is best-suited to your business.

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Help Desk

eBook

The Case for Outsourced Help Desks
The Case for Outsourced Help Desks

This eBook explores the case for outsourced help desk services, and outlines how you can continue delivering top-notch service to your customers while increasing margins and improving employee satisfaction!

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Backup & Disaster Recovery

eBook

Business Continuity: The MSP's Guide to BDR
Business Continuity: The MSP's Guide to Backup and Disaster Recovery

This comprehensive eBook traces the evolution of data backup and business continuity technologies, all while illustrating the important considerations and requirements that should be focused on when developing modern backup and disaster recovery offerings.

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Business Development & Growth

eBook

How to raise money to grow your business
How to Raise Money for Your Business

This eBook delves into the process of raising capital for managed IT service providers and explains why, when, where, and how to access outside funding.

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Backup & Disaster Recovery

eBook

Data Retention Best Practices eBook
Data Retention Best Practices

This eBook provides a high-level overview of some of today’s key data retention considerations. It also shares best practices to help you design and implement retention policies for your client.

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Business Development & Growth

eBook

5 Hidden Managed Service Provider Pitfalls eBook
Dodging Danger: 5 Hidden MSP Pitfalls

It’s easy to overlook certain challenges that can put your success at risk. This eBook outlines five of today’s common Managed IT services pitfalls and provides real-world tips you can leverage to dodge these dangers.

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Sales & Marketing

eBook

Email Marketing Best Practices for Managed Service Providers
Email Marketing Best Practices for MSPs

This eBook teaches how to define the right email marketing goals, how to use a simple formula for writing compelling copy, and design guidelines for creating mobile-friendly emails.

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Business Development & Growth

eBook

Answering 'What is the cloud?'
Explaining the Cloud to Your Clients

This eBook gives tips on explaining the cloud in a way that is digestible and relevant for their business. You’ll be able to answer questions about security in the cloud, as well as the difference between a private and public deployment.

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Mobile Device Management & IT Mobility

eBook

Mobile device management is calling
MDM is Calling: Does Your Business Have an Answer?

This eBook explores the bring-your-own-device (BYOD) phenomenon, and outlines how managed service providers can develop a profitable mobile device management offering and deliver it to their customers.

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Mobile Device Management & IT Mobility

Datasheet

MDM Overview Datasheet
MDM Overview Datasheet

Explore Continuum’s mobile device management (MDM) offering and uncover the keys to extending your RMM business beyond servers and desktops.

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Remote Monitoring & Management

Datasheet

PSA Overview Datasheet
PSA Overview Datasheet

See how Continuum’s platform integrates with leading professional services automation (PSA) vendors to ensure you stay efficient and your tickets are always up-to-date.

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Backup & Disaster Recovery

eBook

Keys to Effective Backup and Disaster Recovery
Hope for the Best, Plan for the Worst: The Keys to Effective Backup Disaster Recovery

This eBook provides insight and best practices into essential backup and disaster recovery features and capabilities, demonstrates the value of BDR to your clients, and more.

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Sales & Marketing

eBook

The Managed Services Sales Imperative
The Managed Services Sales Imperative

In this eBook, we explore the need for MSPs to be vigilant and focused in their sales strategies, and offer insights and recommendations to help you showcase your value and win big business.

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Backup & Disaster Recovery

eBook

Three Steps to BDR Sales Success
Three Steps to BDR Sales Success

This eBook provides a framework and three-step process for BDR sales success, and is designed to help you attract and close new business with prospects or existing customers.

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Help Desk

Infographic

Growth Hacking Your MSP Business Through Outsourcing
Growth Hacking Your MSP Business Through Outsourcing Infographic

Providing customers with the optimal help desk experience requires time and resources that could be better allocated elsewhere. In this infographic, learn about the benefits of a third-party help desk, including how it can help you save nearly $200K annually.

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Business Development & Growth

Infographic

Continuum University Infographic
Continuum University Infographic

Are you looking to get more out of our Continuum RMM platform? Continuum U has hours of free easy-to-use, self-paced online training for you. Check out this infographic to learn what Continuum U is all about and how you can become Continuum Certified.

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Business Development & Growth

Infographic

Is Your Client About to Dump You? How to Reduce Churn Infographic
Is Your Client About to Dump You? How to Reduce Churn Infographic

In this infographic quiz, follow the arrows to find out if you are the MSP of your client's dreams or need to work a little harder by reaching out more often.

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Mobile Device Management & IT Mobility

eBook

MDM for MSPs: Make the Most of BYOD
MDM for MSPs: Make the Most of BYOD

Download your copy of MDM for MSPs today and discover how to build a profitable and successful mobile device management offering into your services portfolio!

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Business Development & Growth

eBook

Why OE dealerships should open the doorway to managed IT services
Opportunity Knocks: Why Office Equipment Dealerships Should Open the Doorway to Managed IT Services

This eBook explains why dealerships are in the perfect position to offer managed IT services, and outlines important steps to ensure your business is setup for success as a complete office technology solution provider.

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Business Development & Growth

eBook

4 reasons OE dealers are suited for managed IT services
Four Reasons Office Equipment Dealerships are Suited to Sell Managed IT Services

Download your copy of this eBook today to discover exactly how managed IT services can lead to increased growth and profitability for office equipment dealerships.

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Business Development & Growth

eBook

business ebook
The Definitive Guide to Managed IT Services

This eBook offers an informative look at today’s managed services landscape—including the transition away from break/fix, the business case for leveraging third-party partnerships, and more!

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Business Development & Growth

eBook

Make the leap to managed IT services
Make the Leap to MSP

In this eBook, you’ll learn the problems with the break-fix model, 5 simple reasons to make the leap to MSP, what managed IT services are, the advantages of the MSP model, and how to make the switch.

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Business Development & Growth

eBook

Managed IT Services in Healthcare
Managed IT Services in Healthcare

This eBook identifies opportunities and key considerations for managed service providers and IT solution providers looking to break into today’s healthcare vertical.

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Backup & Disaster Recovery

White-Label Content

White-Label Disaster Readiness Quiz
Disaster Readiness Quiz

IT disasters occur for a number of reasons. Could your clients benefit from your proactive BDR services? Have them take this quick quiz and see just how ready they are for an IT disaster!

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Cybersecurity & Threat Management

White-Label Content

PCI Quiz
White-Label PCI Quiz

Not being PCI compliant can result in a breach of payment card data. Have your clients take this quick quiz and see just how much they know about the standards that have been set by the PCI Security Standards Council.

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Backup & Disaster Recovery

White-Label Content

Incidents and Disasters BDR Protects Against
Types of Incidents and Disasters BDR Protects Against

You may struggle to sell BDR if small- and-medium-sized business (SMB) owners aren't aware of the data threats they face daily. Share this white-label sales enablement sheet in your next email send or in-person meeting to demonstrate the business benefit of BDR.

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Help Desk

eBook

How to Measure Help Desk Success
How to Measure Help Desk Success

This helpful guide discusses how to keep tabs on the efficiency of your help desk - and it's a quick read! With input from successful Continuum partners, you’ll learn proven strategies to evaluate Help Desk performance and best practices for profitable success.

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Help Desk

eBook

How to Build a Managed Service Provider Help Desk
Building a Successful MSP Help Desk

In this eBook, we’ll explore the need for MSPs and IT solution providers to maintain a fully-developed and integrated help desk offering for their clients.

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Sales & Marketing

eBook

Social media for managed service providers
Social Media for MSPs: A Guide to Grow Your Audience, Brand and Business

This eBook is designed to jumpstart your B2B social marketing efforts and help you drive real results through platforms like LinkedIn, Facebook and Twitter.

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Business Development & Growth

eBook

MSP Guide to Managed Services SLAs
MSP Guide to Managed Services SLAs

This eBook offers a concise look at the keys to building an effective Service Level Agreement. Inside, you’ll discover what information to include in your SLA, how to produce and modify your agreements, and more!

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Backup & Disaster Recovery

eBook

Continuous Data Protection
Continuous Data Protection

Selling a product is one thing, but being able to explain exactly what makes the technology behind your services so great is a crucial aspect of MSP success. Arm yourself with the necessary knowledge to market this technology to your clients with this quick run-down.

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Sales & Marketing

eBook

Cutting Through the Fog eBook
Cutting Through the Fog

This eBook explains cloud computing to business professionals and decision makers who aren’t necessarily technology gurus, or who aren’t certain which form of cloud computing is best-suited to their needs.

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