Continuum Webinar Series

Stay ahead of the curve and capitalize on the latest MSP trends and best practices with our live and on-demand webinars! These sessions feature our MSP partners, industry experts, technology providers and members of the Continuum team—and each one is designed to help you learn how to successfully grow and scale your business.

On-Demand Webinar Archive

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Business Development & Growth
MSP Homepage Housekeeping: 6 Must-Haves for Success

In this webinar, you’ll learn how to create a strong first impression with a homepage that establishes trust, demonstrates your authority, drives users to take action and most importantly, inspires more productive sales conversations.

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Business Development & Growth
MSP Client Onboarding: Optimizing for Retention & Growth

In this webinar, you’ll learn how to use key stages and touches in your onboarding journey to set expectations, as well as client engagement strategies you can use to upsell, cross-sell and retain more customers.

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Cybersecurity & Threat Management
Webroot's Top 10 Cyber Security Predictions for 2018

In this webinar, you’ll learn everything from ransomware and breaches to mible, cryptocurrency, and government. At Webroot, we believe it's possible to effectively protect businesses and users, but only by understanding your adversary and the techniques they use for their attacks.

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Cybersecurity & Threat Management
Keys to Effectively Selling Cybersecurity Services

In this webinar, you’ll learn proven sales strategies that will help you articulate the value of your solution, generate leads and close new business. We’ll also share key messaging points you can leverage thinking about SMB cybersecurity.

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Cybersecurity & Threat Management
Scale Your Security-as-a-Service Practice in 2018

Did you know that 73% of businesses expect to experience a major security #BREACH this year? Every day there are more and more cyber threats impacting SMBs and you have a great opportunity to $cale your security service offering in 2018.

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tradition vs smart rmm
Cybersecurity & Threat Management
3 Ways to Prevent and Protect Your Clients from a Cyber Attack

Find out how you can help clients fight back against multi-layer threats with multi-vector Webroot SecureAnywhere Endpoint Protection, DNS Protection, and our new Security Awareness Training.

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Cybersecurity & Threat Management
Steps to Delivering Profitable Security Services

Recently, at our annual user conference Navigate, we unveiled Continuum Security, Continuum’s forthcoming security offering—and in this webinar we are excited to give you more information! Watch our security experts to find out more.

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Only Multi-Vector Protection Can Keep Your Clients Secure webinar
Cybersecurity & Threat Management
Only Multi-Vector Protection Can Keep Your Clients Secure

In this session, we’ll dive into the complexities of modern cyber threats and why only multi-vector protection can keep today’s businesses secure through the various stages of a cyberattack, across multiple vectors.

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Business Development & Growth
5 Tips to Delivering a Killer Quarterly Business Review

Industry-leading MSPs work to a rhythm. They excel when building repeatable processes and executing them. One of the keys to humming along like a well-oiled machine is the quarterly business review.

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5 Easy Website Tactics to Capture More Sales-Ready Leads webinar
Sales & Marketing
5 Easy Website Tactics to Capture More Sales-Ready Leads

But I’ve got forms on my website and I just had it redone, why am I still relying on referrals? Tune in as our panel discusses website quick wins and common pitfalls, as well as how to close first-time and frequent website visitors into loyal clients.

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The Proof is in the Platform webinar
Business Development & Growth
The Proof Is in the Platform: Third-Party Analysis of Continuum MSPs

Service Leadership, Inc. CEO Paul Dippell provides takeaways for MSPs seeking top quartile financial performance. In addition, Continuum CEO Michael George will provide you with actionable top- and bottom-line growth strategies that our partnership can help you reach.

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How to Achieve Enterprise-Level Profitability Growth with Your Current Team
Business Development & Growth
How to Achieve Enterprise-Level Profitability Growth with Your Current Team

Growing pains—you know them well. Fortunately, there's a simple solution for this struggle; it's an economic model that enables you to bypass the pain of IT hiring and realize top- AND bottom-line growth with your current team.

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Add Managed IT Services to Your Portfolio To Increase Revenue and Profitability webinar
Business Development & Growth
Add Managed IT Services to Your Portfolio To Increase Revenue and Profitability

In this webinar, you'll learn more about our company and how we enable our 5,800 partners to remotely monitor, manage and back up their clients' infrastructure 24x7x365.

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The Ultimate Cybersecurity-As-A-Service Blueprint
Cybersecurity & Threat Management
The Ultimate Cybersecurity-As-A-Service Blueprint

In this highly informative webinar, we will provide you with a step-by-step blueprint for creating your own, branded set of "Silver," "Gold" and "Platinum" CyberSecurity Services. And, most important, pricing guidelines for each tier.

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The Top 5 Ways to Reduce Operational Expenses and Increase Revenue in 2017
Business Development & Growth
The Top 5 Ways to Reduce Operational Expenses and Increase Revenue in 2017

In this webinar, Eric Townsend, Director of MSP and SMB Marketing at Intel, will share the top 5 ways MSPs can reduce their service costs and uncover new revenue opportunities in 2017.

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Steering Your MSP Business Toward More Profitable and Scalable Service Delivery webinar
Business Development & Growth
Steering Your MSP Business Toward More Profitable and Scalable Service Delivery

The Continuum team will review the three growth roadblocks that can stop high-maturity MSPs in their tracks—and will teach you how to avoid these pitfalls by revealing the quickest route to profitability in 2017.

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Traditional RMM vs. Smart RMM webinar
Remote Monitoring & Management
Traditional RMM vs. Smart RMM

In this webinar, Jeff Barnett, Assistant Director of Partner Services at Continuum, compares “traditional RMM” to “smart RMM” and discuss how leveraging the right RMM solution will enable you to scale your business profitably and responsibly.

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2016: The Year of Ransomware - Encryption by Any Means Possible webinar
Cybersecurity & Threat Management
2016: The Year of Ransomware - Encryption by Any Means Possible

In this interactive webinar, Tyler Moffitt, Senior Threat Research Analyst at Webroot, will present the nominees for “Malware of the Year 2016,” and provide expert insights into the latest news in cybercrime.

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Selling Documentation, the Next Great Revenue Opportunity
Business Development & Growth
Selling Documentation, the Next Great Revenue Opportunity

Join IT Glue™ VP of Sales, Dave Goldie, as he shows you how you can use great documentation as a tool not only to differentiate your company, but also as a revenue stream for your MSP.

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Driving Profitability Through Security Services
Cybersecurity & Threat Management
Driving Profitability Through Security Services

Watch as George Anderson, Product Marketing Director at Webroot, as he looks at how you can operate a profitable endpoint security business and leverage it to deliver other security services in the future.

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Ensuring Success in 2017 webinar
Business Development & Growth
Ensuring Success in 2017

In this webinar we discuss the factors impacting IT services and illustrate how office equipment dealers are in a unique position to take advantage of the massive opportunity through a repeatable and scalable process.

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The Price Is Right: Showcasing Managed IT Services Pricing Strategies That Maximize Your Margins
Business Development & Growth
The Price Is Right: Showcasing Managed IT Services Pricing Strategies That Maximize Your Margins

In order to realize unparalleled business growth, you need to craft a pricing structure based on your unique service offering. We'll review the factors to consider in this panel discussion on pricing strategies and pitfalls!

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Crypto Ransomware - The Who, What, Why and How
Cybersecurity & Threat Management
Crypto Ransomware - The Who, What, Why and How

In this webinar, Tyler Moffitt, Senior Threat Research Analyst at Webroot, explains why Webroot is able to deal so effectively with ransomware attacks and why so many other endpoint security vendors are struggling.

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Protecting Yourself and Your Clients in the Changing Security Landscape webinar
Cybersecurity & Threat Management
Protecting Yourself and Your Clients in the Changing Security Landscape

In this webinar, we examine the modern threat landscape and discuss the shortcomings of the traditional antivirus, as well as how organizations can stay ahead of the malware curve.

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10 Lessons Learned Growing a $10MM MSP webinar
Business Development & Growth
10 Lessons Learned Growing a $10MM MSP

In this session, Chris Day, CEO of IT Glue will speak about his top 10 real-world experiences growing a $10 million MSP, and will cover over 40 factors critical to building a successful, profitable, and scalable MSP business.

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How to Close the Technology Skills Gap webinar
Business Development & Growth
How to Close the Technology Skills Gap

Are you satisfied with your team's overall level of talent and potential to grow within the company? Watch our webinar on how to close the IT skills gap with noted information technology expert, columnist and accomplished author, Gary Beach.

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Releasing Wasted Potential webinar
Business Development & Growth
Freeing Minds - Releasing Your Wasted Potential

In this on-demand webinar, Chris Day, CEO IT Glue, talks about the sources of waste in your MSP and the ways to effectively reduce waste in your organization.

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Why Evolved MSPs Will Reign Supreme Now and Long After webinar
Business Development & Growth
Why Evolved MSPs Will Reign Supreme Now and Long After

In this webinar we have Frank Bauer, Continuum's Sr. Channel Development Manager, guide you through the evolution of the MSP – reviewing the modern state of IT service delivery and where to go from here.

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Crypto Ransomware: Fighting a Real Problem with Real Solutions
Cybersecurity & Threat Management
Crypto Ransomware: Fighting a Real Problem with Real Solutions

In this webinar, we give a brief overview of ransomware's evolution, explain how it infects systems today, and discuss the costs associated with being hit by ransomware.

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Leveraging Automated IT Risk Assessments to Deliver Cyber Defense Services and Profits
Cybersecurity & Threat Management
Leveraging Automated IT Risk Assessments to Deliver Cyber Defense Services and Profits

In this webinar, we review automated network and security risk assessment techniques and show you how your company can use automated risk assessments to win new business.

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Why Do SMBs Outsource IT Security to MSPs? Let us tell you!
Cybersecurity & Threat Management
Why Do SMBs Outsource IT Security to MSPs? Let us tell you!

Webroot surveyed IT decision makers of SMBs in the UK, US and Australia on how well they felt their organizations were prepared to stop cyberattacks. Their answers, featured in this webinar, may surprise you!

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Strategies to Sell the Continuum NOC and Help Desk to Your Customers
Sales & Marketing
Strategies to Sell the Continuum NOC and Help Desk to Your Customers

Join Charles Love, Director of Services and Cloud Operations at Big Sur Technologies, to learn about how to effectively position and sell the Continuum NOC and Help Desk to your clients.

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The Next Big Thing for MSPs - PCI Compliance
Business Development & Growth
The Next Big Thing for MSPs - PCI Compliance

In this webinar, you will learn about the market for PCI risk assessment compliance services and will be introduced to our newest offering that enables you to perform these services for your clients.

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Presenting Your MSP Proposal: 3 Keys to Increasing Your Close Ratio
Sales & Marketing
Presenting Your MSP Proposal: 3 Keys to Increasing Your Close Ratio

Proper proposal presentation will increase your close ratio tenfold. Learn what to say, how to say it, and what information to present so the only conclusion in your prospect’s mind is to do business with you.

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Find More Leads and Close Them Faster with Network Assessment from Continuum
Sales & Marketing
Find More Leads and Close Them Faster with Network Assessment from Continuum

In order to grow your MSP business it's important to consistently find new leads. A great way to do that is by offering network assessments that produce customized reports and allow you to deliver actionable solutions to both partners and prospects.

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What Do You Do on the First MSP Appointment?
Sales & Marketing
What Do You Do on the First MSP Appointment?

During this interactive webinar, you will learn how to ask specific questions to gain “buy in” to progress to the next step of the process and to position you as the prospect’s future MSP partner.

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Demystifying the Threat Landscape with Webroot
Cybersecurity & Threat Management
Demystifying the Threat Landscape with Webroot

In this presentation, we examine the modern threat landscape and discuss the shortcomings of traditional antivirus; as well as how organizations can stay ahead of the malware curve.

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How to Achieve $1 Million per Month in Revenue
Business Development & Growth
How to Achieve $1 Million per Month in Revenue

Host Mike Schmidtmann interviews special guest Frank Lusko about the sales and management practices he used to build a sales engine that now generates over $100,000 in new Managed Service contracts every quarter.

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Gain Rapid Entry to Managed IT Services
Business Development & Growth
Gain Rapid Entry to Managed IT Services

If you're an office equipment dealer looking to accelerate your entry into managed IT services, consider the advantages of acquisitions. During this webinar, we covered ensuring effective integration, business model reports and more!

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The Tricks and Treats of Mobile Device Management
Mobile Device Management & IT Mobility
The Tricks and Treats of Mobile Device Management

In this webinar we're joined by MaaS360, our MDM technology partner. Together we'll discuss the tricks and treats of Mobile Device Management and show you how to make it work for your business.

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Level Up Your Value, Evolving Past the MSP Basics
Business Development & Growth
Level Up Your Value - Evolving Past the MSP Basics

Bryan Gilliom from Level 5 shares the six questions you must ask in your Quarterly or Annual Business Review meetings and his proven template for delivering a world class ABR/QBR engagement.

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Keys to Attracting & Retaining Good Sales Talent
Sales & Marketing
Keys to Attracting & Retaining Good Sales Talent

In this session, Mike will define the tangible costs of bad hires, provide examples of effective incentive programs and share tips on how you can help your sales team achieve success.

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Building Effective Client Sales Proposals
Business Development & Growth
Building Effective Client Sales Proposals

Gil Cargill, CEO of Cargill Consulting, will explain the biggest mistakes business owners make today and the ways you can improve the volume of opportunities managed by sales teams, as well as the win rate that they enjoy.

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How to Design Referral Programs that Create Raving Fans
Sales & Marketing
How to Design Referral Programs that Create Raving Fans

New business development is the lifeblood of every organization’s growth. Join prospect attraction expert Kendra Lee and discover how to create and execute a highly effective referral program for customers and staff.

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The Most Effective Ways to Start a Sales Call... and Keep it Going
Sales & Marketing
The Most Effective Ways to Start a Sales Call...and Keep it Going

Learn how to start a sales conversation and keep it going with questions that lead to more MSP contracts. You will see how to navigate specific scenarios to guide a sales dialog that leads to new business.

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Increasing the Value of Your Business
Business Development & Growth
Increasing the Value of Your Business

Join Mike Dudek of Zygoquest and Mitch Morgan of Growth Achievement Partners for an informative session that will assist you with increasing business value.

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MDM in Healthcare: What MSPs Need to Know to Be Successful
Mobile Device Management & IT Mobility
MDM in Healthcare: What MSPs Need to Know to Be Successful

If you have a number of clients in the Healthcare vertical, be sure to join this webinar, co-hosted with IBM MaaS360, to learn key strategies for marketing, selling and implementing an MDM solution for your clients.

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Targeting the Right MSP Audience & Making an Impact on the Decision Maker
Sales & Marketing
Targeting the Right MSP Audience & Making an Impact on the Decision Maker

From this webinar, you will learn how to identify the lowest hanging fruit in your marketplace, approach the right decision maker, and cultivate the relationship so the close becomes a logical conclusion to a well thought out process.

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How Do You Market, Call & Set an MSP Appointment?
Sales & Marketing
How Do You Market, Call & Set an MSP Appointment?

Want to dramatically increase the number of your MSP appointments? The answer is to have a marketing campaign that grabs your prospect’s attention and a value statement that gets your prospect to say “yes, I want to meet with you”.

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