Continuum Navigate Conferece 2014

CONTINUUM USER CONFERENCE 2014

September 21-23, 2014 | Boston Seaport Hotel

Pay Less as You Grow More

Managing Client Resources

Manage

Reduce the amount of time and money you spend managing client resources. Combine our Remote Monitoring and Management (RMM) software with our 24/7 Network Operations Center (NOC) and voila – you’re paying less to grow more.

Business Data Recovery

Protect & Backup

Send a clear message to your clients – their critical business data is fully protected with Continuum Vault.  With enterprise-level protection and recovery, you can proactively manage every aspect; from protected machines to the cloud.

pay as you grow

Grow

We’ve built the infrastructure and hired the tech team so you don’t have to. Use our staff to offer full, expert customer service 24/7 – seen as being delivered by you. Expand your IT service offerings quickly without compromising your level of service.

The Partnership Advantage

Gain a NOC and 24/7 Service Desk Instantly

We’re ready and waiting so you can deliver responsive and seamless customer service around the clock at a low fixed cost. Our NOC is supported by 400+ technical experts, 24/7. Our Service Desk works as an extension of your team, so your small and medium business clients will think it’s you – not Continuum – that’s giving them enterprise-level customer service whenever they need it.

24/7 Network Operations Center
Alerts and Ticketing System

Increase Efficiency With Our Ticket-based Workflow

The best way to handle alerts, client requests and invoicing is through a ticket-based workflow. Our IntelliMon system sifts through thousands of alerts and events, and automatically creates tickets only for issues that need immediate attention. Already have an integrated ticketing system? No problem. We integrate with leading Professional Services Automation (PSA) vendors.

Pay As You Grow

It’s not easy projecting your future growth, which is why we don’t ask you to commit to large numbers of agents or long-term contracts. Our flexible ‘pay as you grow’ model gives you the ability to scale your services according to your current needs. Plus, our 100% cloud-based portal means no upfront hardware investment!

Tom McDonald, NSI, testimonial
Single Pain of Glass Management

Gain With a Single Pane

Looking at every client’s critical information in one place lets you manage all of your clients’ environments, devices and resources far more easily and efficiently. Did we say easy? Once you partner with us, simply download an agent and you are on your way. No hardware, no additional hiring, no capital expenditure, just world-class services for your clients.

We Make Sure You Succeed

The minute you become a Continuum partner, you have a dedicated account team committed to helping you succeed. They are your trusted advisors, walking you through our streamlined onboarding process and staying by your side to help increase your revenue. But learning doesn’t stop there. Continuum U, our online self-paced learning tool, keeps your technicians up-to-date on the best ways to use our solutions.

Continuum Technical Account Team

From Our Partners

By partnering with Continuum, our managed services revenue grew by 92% in just one year without adding staff.

Epic Technologies

Don Viar

Thanks to Continuum's RMM and NOC services, Atlantic Data has tripled its scope of business.

Atlantic Data Team

James Gentry

Continuum's 'pay-as-you grow' approach just makes a lot of sense. They are the best fit for us.

NSI

Tom McDonald

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