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Empowering Your MSP Business to Grow and Prosper—One Post at a Time

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Featured Post

The Ultimate Guide to Success in Managed IT Services

What are the fundamentals to building a profitable managed IT services business? Keep reading to discover the four key ingredients for success.

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5 Things Everyone Gets Wrong About Anti-Virus

Posted by Migo Kedem on September 18, 2018

5 Things Everyone Gets Wrong About Anti-Virus

It shouldn't be news to anyone that cyber threats are on the rise. As advanced hacking techniques continue to proliferate in the wild, the requirement to have an effective security solution has never been more pressing.

With the market awash with vendors making bold claims, and news stories making even bolder headlines, it can be hard to separate the fact from the fiction. If you're new to offering endpoint security, here are five basic things you need to know to ensure that you get right about the options available.

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Topics: Cybersecurity and Threat Management, Navigate 2018

On-Page vs. Off-Page SEO: Which is More Important? | The Weekly Byte [VIDEO]

Posted by Brandon Garcin on September 17, 2018

The Weekly Byte Episode 69

There’s no denying the value that an effective search engine optimization (SEO) strategy can bring to your marketing and sales efforts—but should you be spending more time focusing on on-page or off-page SEO? In this episode of The Weekly Byte, we explain the difference between these two tactics and explore whether one is more valuable than the other as you look to boost your lead generation efforts!

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Topics: Sales and Marketing, The Weekly Byte, Inbound Marketing, Search Engine Optimization

The Best Pieces of Advice for Growing MSPs

Posted by Lily Teplow on September 14, 2018

The Best Pieces of Advice for Growing MSPs

If you’ve been on LinkedIn recently, you’ve probably seen the #NextGenMSP challenge floating around. Started by Continuum, this challenge engages MSPs and asks them to post a video sharing their top growth tips for the next generation of MSPs. 

With over 60 videos and counting, the challenge has taken over our LinkedIn feeds. These videos contain excellent pieces of advice from fellow IT providers, MSPs, and vendors. We noticed a couple key trends and themes, so we’ve decided to consolidate these to bring you the best pieces of advice we’ve heard thus far.

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Topics: Business Development and Growth, Revenue Growth and Profitability, Service Delivery and Operational Efficiency

Ensuring Disaster Readiness as Hurricane Florence Approaches

Posted by Lily Teplow on September 13, 2018

Ensuring Disaster Readiness as Hurricane Florence Approaches

On Thursday, Hurricane Florence is set to make landfall along the U.S. east coast. With officials warning that the Category 4 storm might produce catastrophic flooding and rain, we wanted to provide a quick update to Continuum partners who are serving customers in the affected area, and add support we are able to provide.

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Topics: Backup and Disaster Recovery, Disaster Readiness

Understanding the Essential Eight: Application Whitelisting and User Application Hardening

Posted by Elliot Seeto on September 12, 2018

Understanding the Essential Eight: Application Whitelisting and User Application Hardening

If you’ve been keeping up with our Understanding the Essential Eight series, over the past two weeks we’ve covered what the Essential Eight is and how you can get started with patching best practices. This week, we’ll take you through application whitelisting and user application hardening—two important areas that are often overlooked.

 

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Topics: Data Protection, Australia, Cybersecurity and Threat Management

What Is Cryptomining and How to Protect Against It

Posted by Casey Ulaky on September 11, 2018

What Is Cryptomining and How to Protect Against It

Regardless of your background or industry, it’s likely that you’ve heard of Bitcoin and other virtual currencies over the past several years. We’ve all seen the news lately—cryptocurrency mining attacks are on the rise. To better protect against these threats, let’s first take a step back and define some of the terms you may come across.

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Topics: Cybersecurity and Threat Management, Navigate 2018

How to Create the Perfect Call-to-Action: The Weekly Byte [VIDEO]

Posted by Brandon Garcin on September 10, 2018

How to Create the Perfect CTA

When it comes to website conversion, the right call-to-action (CTA) can be the difference between a highly successful landing page and one that isn’t worth its weight in pixels. But what makes a great CTA? And how can you go about optimizing your existing CTAs to increase click-through rates? Tune in to this episode of The Weekly Byte to find out!

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Topics: Sales and Marketing, Website Optimization and Design, The Weekly Byte

Explaining “IT” to Your Clients

Posted by Meaghan Moraes on September 7, 2018

Explaining “IT” to Your Clients

When your profession is managing IT for your clients, you’re expected to know the ins and outs. You’re the expert, right? You’re the thought leader, the support system. But “IT” is a broad term.

Apart from your job title, how do you actually showcase your IT expertise to clients in a way that gets their buy-in, their trust, and their business long term? It’s all in the way you communicate.

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Topics: Business Development and Growth, Remote Monitoring and Management

Understanding the Essential Eight: Patching Best Practices

Posted by Frank Bauer on September 6, 2018

Understanding the Essential Eight: Patching Best Practices

Last week, we introduced the Australian Cyber Security Centre (ACSC) Essential Eight and helped you understand what it is and why it’s important for your conversations with end clients.

The Essential Eight provides a baseline of mitigation strategies that organizations can use to protect their systems from cyber threats. This week, we’ll dive into a couple of these key strategies, specifically those around patching.

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Topics: Patching, Australia, Cybersecurity and Threat Management

How to Expand IT Portfolio Profitability with SIEM

Posted by Guy Cunningham on September 5, 2018

How to Expand IT Portfolio Profitability with SIEM

An increasing number of managed services providers (MSPs) are finding competition creeping into their accounts. Inevitably, competition will drive down prices and profitability, unless you can demonstrate to your customer why working with you is worth the extra money.

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Topics: Revenue Growth and Profitability, Cybersecurity and Threat Management

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