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5 Ways to Improve Your MSP Service Level Agreement (SLA)

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5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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5 Managed IT Services and How to Sell Them [SLIDESHARE]

Posted September 28, 2016by Lily Teplow

As a modern MSP, you need to keep pace with the rapid, ever-changing technology landscape – all while providing your clients with enterprise-level IT support. When it comes to your managed IT services portfolio, however, how can you ensure that you’re offering the best solutions for your clients’ success? In this SlideShare, you’ll learn which managed services are essential to include in your portfolio, and how to effectively sell them to clients! Ready to get started?

 

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Lily is a Content Marketing Manager at Continuum and is passionate about helping businesses solve their biggest challenges. She is responsible for managing Continuum’s MSPblog and writing on a variety of topics, from sales and marketing to cybersecurity, helping establish authority in the MSP market. Lily is also a seasoned content creator and has supported Continuum’s PR and media efforts. In her spare time, Lily enjoys singing, traveling the world, and cheering on her favorite Boston sports teams!

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