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Empowering Your MSP Business to Grow and Prosper—One Post at a Time

5 Ways to Improve Your MSP Service Level Agreement (SLA)

Featured Post

5 Ways to Improve Your MSP Service Level Agreements (SLAs)

SLAs are the foundation of your MSP business. They are essential to building strong client relationships and must be clear, reasonable and well-constructed.

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Captains of Industry: Navigate Speakers Are Making a Splash!

Posted June 19, 2014by Mary McCoy

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If you haven't registered for Navigate 2014, Continuum's maiden voyage user conference, you're missing out on an impressive roster of speakers! Whether you're attending the Technology or Business Sessions, these distinguished industry leaders will help you get your MSP business in ship-shape and Bristol fashion! Below represents a small sample of speakers we're bringing you! Ready to steer your ship in the right direction, shipmates?


3 Noteworthy Keynotes

Peter Isler

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Internationally renowned sailor, motivational speaker and author, Peter Isler has parlayed his love of sailing into a career. Inextricable from the America's Cup since winning it as navigator aboard Dennis Conner's Stars & Stripes in Australia in 1987, he has sailed in five Cup campaigns (most recently with the BMW Oracle Racing Team in Valencia, Spain), winning it twice. Isler has entertained and motivated hundreds of groups including many Fortune 500 companies with his presentations, and we know he'll do the same at Navigate! Don't miss his opening keynote, Monday at 9:15 am! Can't wait? Tweet about it!

Have you read Isler's acclaimed business book, At the Helm: Business Lessons for Navigating Rough Waters (Doubleday) with Peter Economy?


Michael George

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Michael is CEO of Continuum
 and he has over 25 years of experience in starting, building and leading world-class software companies. Previously, he was the CEO of RFID software leader OATSystems where he successfully repositioned the company with a vertical market strategy and dominated several key market segments. He's always an inspiration to us so we know his keynote will be a can't-miss event. Be there: Monday at 10 am!
 Attending? Tweet it!


Paul Chisholm 

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From 2003 until 2013 Mr. Chisholm was the CEO of mindSHIFT Technologies, a provider of managed IT and cloud services to small and medium businesses throughout the US. Mr. Chisholm was hired in 2003 by the Venture Capital owners to rebuild a struggling company. He grew the company from $5M to just over $100M and managed the acquisition of the company by a large national retailer. Prior to joining mindSHIFT, Mr. Chisholm provided business management and telecom consulting to various venture capital firms. Think his 9 am keynote on Tuesday will give you the push you need to get your business underway? Tweet about it!

 

5 Can't Miss Sessions

Bryan Gilliom

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Bryan Gilliom is the founder of GrowMyMSP.com, a coaching practice that helps MSP leaders overcome the walls keeping them from outstanding growth and profitability. He founded GrowMyMSP after 30 years of IT industry experience, growing two seven figure MSP practices, as well as steering a $40M Integrator/CLEC through a successful sale as its CEO. Are you attending his session: Level Up Your Value: Becoming a Virtual CIO for Your Clients? Tweet about it!

 

Mike Schmidtmann

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Mike Schmidtmann is a member of 4-Profit, an organization dedicated to education, growth and profitability of solution providers in information technology. With over 20 years of experience, Mike is a veteran leader in sales management, helping both resellers and vendors improve margins and profitability by identifying what it takes to hire and retain the most talented sales staff. If you're looking to augment your sales team, we highly recommend you attend Schmidtmann's session, Keys to Attracting and Retaining Good Sales Talent! Let him know you'll be there. Tweet it!


Joy Beland

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Joy Beland started LA IT Girl in 1997, providing computer network support and IT consulting services for educational, non-profit and small-to-medium businesses. The mission of LA IT Girl is to help these organizations run more efficiently with the right hardware and software while having the proper training to utilize it. LA IT Girl finds and retains the best technicians available – both men and women. Make sure you check out Beland's session, Best Practices for Technology Budget Reviews! Don't forget to tweet about it!



Anurag Agrawal

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Anurag Agrawal, CEO & Analyst, Techaisle (frequently referred to as SMB Guru) is veteran market research executive with over 25 years’ experience.  As an Industry analyst he focuses on the SMB market and Channel Partner segment. He writes and advises IT Vendors on cloud computing, routes-to-market, emerging technologies, mobility, big data, Industry and Channel Dynamics. You should definitely attend his session, Market Insights: SMB Managed Services! Already marked it on your calendar? Tweet about it!

 

 

Bruce Nelson

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Bruce D. Nelson is the President of Vertical Solutions, an R.L. Nelson and Associates Company, responsible for the operational and strategic vision of the company in addition to providing high end consulting services. Bruce is a CPA (inactive) with over 15 years of financial, accounting, consulting and management experience in both public accounting and private industry. Catch Nelson's session: Maximizing Deployment of IAAS and Private Cloud Services! Will we see you there? Tweet about it!

 

Convinced That You Need to Attend Navigate?
 

Register Today  

 

Meet Mary! Mary McCoy is a Senior Demand Generation Programs Manager at Continuum, where she's worked for over two years. Mary has consulted with hundreds of partners, lending website, blog and social media support. Before that, she graduated from the University of Virginia (Wahoowa!) with a BA in Economics and served as digital marketing intern for Citi Performing Arts Center (Citi Center), spearheading the nonprofit’s #GivingTuesday social media campaign. Like her school’s founder, Thomas Jefferson, Mary believes learning never ends. She considers herself a passionate, lifelong student of content creation and inbound marketing.

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